Daniel Ramirez
Santa Ana,CA
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Accomplished at identifying deficiencies and initiating solutions to problems. Detail-oriented team player with strong organizational skills. Eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 3 years of related experience and superior planning and time management abilities.
Overview
5
5
years of professional experience
Work History
Quality Coordinator/Trainer
Telecare Corporation, Inc.
08.2021 - Current
- Make use of management practices that include empowerment of staff, provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance, and other management practices that are consistent with Continuous Quality Improvement
- Plan, organize, direct, and implement staff development in-services
- Communicate clinical findings to Program Administrator and administrative staff to maintain collaborative working process
- Participate in development and review of member multidisciplinary treatment plans as assigned
- Provide individualized program assistance by leading in-depth system analysis, development of plans to improve, and participation and leadership with implementation and re-evaluation process
- Provide mentoring and training specific to areas identified as needing improvement
- Created and implemented standard operating procedures to systematize protocol
- Facilitate staff participation in educational in-services and maintain complete and accurate records of staff participation
- Evaluate and assess educational needs of personnel by maintaining open and collaborative communication with staff and through CQMS process
- Identify need for and contracts with outside consultants to provide needed in-service education
- Accurately report status of QI activities to Administrator and Regional Director
- Develop and implement training specific to quality related issues and quality review process.
Team Lead
Telecare Corporation, Inc.
02.2023 - 10.2023
- Direct day-to-day clinical/administrative operations of assigned team, ensuring all members served receive services as indicated in their treatment plan
- Promote high involvement culture by aligning team around common objectives to ensure contract outcomes, ACT fidelity, and organizational standards are met and maintained
- Ensure staff documentation, assessments, and paperwork meet federal, state, county, and organizational standards, and timelines
- Develop updates, and implements individual service plans
- Provide consistent supervision, including support, feedback, clinical consultation within scope of practice, and clear expectations for meeting job standards and promotion of professional growth
- Track, maintain, and ensure compliance with contract expectations and outcomes.
Behavioral Case Manager
Telecare Corporation, Inc.
08.2020 - 02.2023
- Creation of both long- and short-term treatment plans for clients
- Assist clients to set achievable goals to aid in their recovery
- Coordinate resources required to help clients achieve success
- Education and support of client through both face-to-face assessment and home visits
- Assess and fix gaps in client care, and determine additional needs or requirements related to specific client’s disease or disorder.
Registered Behavior Technician
Autism Behavior Services
07.2019 - 08.2020
- Utilize ABA methods to improve socially significant behaviors on clients under ASD spectrum
- Track data on behaviors to focus on weekly progress
- Collaborate with supervisor on goals to focus on to help improve clients’ behaviors
- Train employees on how to apply ABA methods in real-world settings.
Education
Master’s in Performance and Sport Psychology -
National University
La Jolla, CA02.2022
Bachelor of Science, Psychology -
California State University, Fullerton
Fullerton, CA05.2017
Skills
- Quality Management System
- Audit Compliance
- Strong Work Ethic
- Staff Supervision
- Attention to Detail
- Strategic Planning
Training Skills Other Employment
- Actively obtaining hours towards Certified Mental Performance Consultant certification
- Proficiency with Excel-Pivot Tables, Data Validation, Conditional Formatting, Formulas
- Intermediate/Conversant Spanish Speaker
- Google Data Analysis Certificate (2024)
- CPR certified (2023)
- USA Coaching Certification (2022)
- Asst. Coach Long Beach Pop Warner 12U Football (2022)
- Purchaser/Shipper/Receiver/Associate | KSM Services (2018-19)
- Intern at Friendly Center Counseling (2016)
- Lead campus improvement activities for the ASI Presidential Appointment Coalition (2015-16)
- Member of ASI University Affairs, collaborating with 7 peers to discuss university relations (2015-16)
- Volunteer at CSUF for Center for Research on Educational Access and Leadership to improve educational quality (2015-16)
Timeline
Team Lead
Telecare Corporation, Inc.
02.2023 - 10.2023
Quality Coordinator/Trainer
Telecare Corporation, Inc.
08.2021 - Current
Behavioral Case Manager
Telecare Corporation, Inc.
08.2020 - 02.2023
Registered Behavior Technician
Autism Behavior Services
07.2019 - 08.2020
Master’s in Performance and Sport Psychology -
National University
Bachelor of Science, Psychology -
California State University, Fullerton