Daniel Ramirez
Phoenix,AZ
Summary
Results-driven logistics professional with a solid track record of four years in dedicated logistics and an additional three years in brokerage operations. Demonstrated expertise in managing complex supply chain networks, optimizing transportation processes, and fostering strong partnerships with carriers.
Overview
7
7
years of professional experience
Work History
Driver Manager
Legend Transportation
Phoenix, AZ
02.2024 - Current
- Managed the daily operations of a fleet of 40 drivers and vehicles to ensure on-time pickup and delivery.
- Monitor Hours of Service for drivers to avoid violations, capture driving trends, and determine if successful execution of load is possible.
- Proactively bring up issues that will arise based on driving patterns, HOS, traffic, road conditions, and weather.
- Evaluated route changes to determine their efficiency and cost-effectiveness.
- Performed hourly audits of driver logs to ensure accuracy and completeness.
- Adhered to all applicable laws and regulations governing the transportation industry.
Carrier Sales Manager
Loadsmith
Phoenix, AZ
07.2022 - 01.2024
- Tracked shipments from pickup to delivery, communicating accurate load information with carrier while maintaining 85%+ loads tracking via ELD.
- Averaged 15 loads shipped per day, 300+ per month, while also maintaining a 2:0+ load-carrier ratio.
- Added carriers to our inside network and set up digital bookings via web portal and/or mobile app for seamless transactions totaling 100+ digital bookings per month.
- Implement data-driven performance metrics to evaluate carrier performance and enhance service levels, resulting in a 10% reduction in transportation costs.
- Cold called carriers to create and foster new bushiness relationships.
Account Executive
Loadsmith
Denver, CO
01.2022 - 07.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed accounts nationwide with 97%+ on time pickup and delivery.
- Improved customer service ratings by developing strong knowledge of company's products and services.
- Acted as main point of contact for 10+ accounts in matters relating to client concerns and needs.
- Built and maintained productive relationships with customers and internal partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Weekend Manager
Loadsmith
Denver, CO
01.2021 - 12.2021
- Ensured shipments picked up and delivered on time.
- Effectively managed peak shipping seasons, ensuring smooth operations and minimal disruptions during high-demand periods.
- Oversaw 200+ in transit shipments and provide real-time updates to customers.
- Received commendation from senior management for consistently achieving high customer satisfaction ratings.
- Lead a team of 4 associates with specific tasks each and report any major issues.
- Reschedule loads as needed within customer portals ranging from Dock Manager, Retail link, and phone calls.
Customer Logistics Manager
Ryder Integrated Logistics Inc
Yuma, AZ
03.2019 - 01.2021
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records
- Supervise the work of logistics specialists, planners, or schedulers
- Ensure carrier compliance with company policies or procedures for product transit or delivery
- Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
- Successfully managed fleet of 120+ drivers shipping 60 loads daily.
Customer Logistics Supervisor
Ryder Integrated Logistics Inc
Yuma, AZ
08.2018 - 02.2019
- Supervise the coordinators to confirm system is providing the visibility required
- Review all dispatch documents to confirm they are accurate and legal
- Monitor office supply levels and order as necessary
- Report any disciplinary incidents to upper management
- Confirm OBC is working properly
- Communicate attendance, mechanical incidents, and assure punctual relay synchronization with preceding domiciles.
Dispatch Clerk
Elwood Staffing, Ryder
Yuma, AZ
10.2017 - 08.2018
- Schedule and dispatch workers, service vehicles to appropriate locations, according to customer requests, specifications, or needs, using computers and telephones
- Perform yard audits
- Prepare daily work and run schedules
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards
- Oversee all communications within specifically assigned territories
- Assess drivers' concerns.
Education
High School Diploma -
San Luis High School
05.2015
Skills
- Carrier Relationship Management
- Negotiation Expertise
- Transportation Solutions
- Bilingual (English, Spanish)
- Regulatory Compliance
- Adaptability
- Supply Chain Coordination
Timeline
Driver Manager
Legend Transportation
02.2024 - Current
Carrier Sales Manager
Loadsmith
07.2022 - 01.2024
Account Executive
Loadsmith
01.2022 - 07.2022
Weekend Manager
Loadsmith
01.2021 - 12.2021
Customer Logistics Manager
Ryder Integrated Logistics Inc
03.2019 - 01.2021
Customer Logistics Supervisor
Ryder Integrated Logistics Inc
08.2018 - 02.2019
Dispatch Clerk
Elwood Staffing, Ryder
10.2017 - 08.2018
High School Diploma -
San Luis High School
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