Daniel Ramirez
New York,NY
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Relocation Technical Services Engineer
TIAA
02.2024 - 07.2024
- Maintained high-quality service levels by diligently tracking incident reports, escalations, resolutions, and followups.
- Fostered strong relationships with clients through excellent communication skills when addressing their technical inquiries or concerns.
- Provided quality technical support for Corrigo via telephone or live chat.
- Performed general housekeeping and cleaning tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the role.
- Used variety of hand and power tools to complete tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Facilities Management Administrative Support Specialist
TIAA
04.2023 - 01.2024
- Improved facility efficiency by streamlining administrative processes and implementing new management systems.
- Maintained accurate records, ensuring timely completion of work orders and adherence to maintenance schedules.
- Managed inventory control systems, ensuring optimal levels of supplies were maintained at all times.
- Developed strong relationships with vendors and service providers, negotiating favorable terms on behalf of the organization.
- Contributed to a positive workplace environment by effectively resolving employee concerns related to facilities issues.
- Expedited resolution of building issues by serving as a liaison between internal stakeholders, external contractors, and property owners.
Laborer/Administrative Assistant
Bryan Doesit Inc.
03.2016 - 01.2024
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Education
Associate of Science - Liberal Arts And Sciences
New York City College of Technology of The City University of New York
Brooklyn, NY12.2015
Skills
- Inventory Control
- Work Order Processing
- Vendor Relations
- Facilities Coordination
- Record Keeping
- Attention to Detail
- Software Proficiency
- Customer Service
- Clerical Support
- Bookkeeping
- Recordkeeping
- Excel Spreadsheets
Languages
Spanish
Timeline
Relocation Technical Services Engineer
TIAA
02.2024 - 07.2024
Facilities Management Administrative Support Specialist
TIAA
04.2023 - 01.2024
Laborer/Administrative Assistant
Bryan Doesit Inc.
03.2016 - 01.2024
Associate of Science - Liberal Arts And Sciences
New York City College of Technology of The City University of New York
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