DANIEL RAMIREZ
Fort Lauderdale,FL
Summary
Administration and Finance professional with extensive experience in customer service, administrative, and financial areas. Strong commitment, leadership, and communication skills, with proven ability to manage teams and promote teamwork. Experience using operational systems such as SEVEN, AS400, AFP CORE, Power BI, and OPERA, as well as knowledge of fraud prevention and anti-money laundering regulations (SARLAFT).
Overview
16
16
years of professional experience
Work History
Laundryman / Supervisor de Housekeeping |
The Grand Hotel & Spa
Fort Lauderdale, Florida
12.2023 - Current
- Full operation of industrial laundry services.
- Quality control of linens and uniforms.
- Staff scheduling, inventory control, and supply ordering.
- Acting Housekeeping Supervisor in the absence of the manager.
- Coordination with other departments.
Housekeeper
The Grand Hotel & Spa
Fort Lauderdale, Florida
01.2023 - 12.2023
- Cleaning of guest rooms and common areas.
- Efficient response to guest requests.
- Maintained cleanliness in guest rooms and public areas to ensure guest satisfaction.
- Collaborated with team members to coordinate room turnovers efficiently.
Investment Advisor – Wealth Management
Fondo de Pensiones y Cesantías Protección S.A.
Bogota, Colombia
11.2018 - 05.2022
- Advised clients on investment strategies and portfolio management.
- Financial, retirement, and tax advisory services.
- Client development and retention.
- Commercial strategies and cross-selling.
- Financial planning and comprehensive client support.
Comprehensive Services Advisor
Fondo de Pensiones y Cesantías Protección S.A.
Bogota, Colombia
02.2010 - 11.2018
- Pensioner support from benefit determination through pension payment administration.
- Advisory services for mandatory pension, severance, and voluntary pension products.
- Client satisfaction and loyalty-focused service.
Education
Bachelor’s Degree in Administration And Finance -
Universidad Iberoamericana
03-2003
Skills
- Service excellence
- Team coordination
- Inventory management
- Staff scheduling
- Quality control
- Customer relationship management
- anguages: Spanish (Native) English (A1 – In progress)
Timeline
Laundryman / Supervisor de Housekeeping |
The Grand Hotel & Spa
12.2023 - Current
Housekeeper
The Grand Hotel & Spa
01.2023 - 12.2023
Investment Advisor – Wealth Management
Fondo de Pensiones y Cesantías Protección S.A.
11.2018 - 05.2022
Comprehensive Services Advisor
Fondo de Pensiones y Cesantías Protección S.A.
02.2010 - 11.2018
Bachelor’s Degree in Administration And Finance -
Universidad Iberoamericana