Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Quote
Timeline
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Daniel Ramos

Sales Associate
Miami,FL

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

5
5
years of professional experience

Work History

Sales Associate

The Home Depot Inc
Miami, Fl, FL
09.2017 - Current
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Solved customer challenges by offering relevant plumbing products and services.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by 15% over 6 months by offering consultation on products and services and applying customer service and upselling techniques.

Unarmed Security Guard

South Florida Security Group
Miami, FL
01.2015 - 09.2015
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Accomplishments Prevented threats to staff or visitor on several occasions.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored 12-point security camera system day and night to protect lives and property.

Prep Dishwasher

Panera Bread
Miami, FL
08.2014 - 12.2014
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Paid close attention to all instructions from supervisor and completed tasks on time.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or prep storage items used often by kitchen staff.
  • Performed routine maintenance on commercial dishwasher equipment by request of managers.
  • Volunteered to assist Panera's with prepping and cooking during peak meal times after completing dishwashing duties.

Education

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
05.2013 - 05.2013

Skills

    Plumbing product knowledge

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 3 in the development of kitchen and bath winter sale.
  • Supervised team of 4 staff members.
  • Established and maintained anti-hijack and major theft protocol.
  • Successfully completed two-week security training program.

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Sales Associate

The Home Depot Inc
09.2017 - Current

Unarmed Security Guard

South Florida Security Group
01.2015 - 09.2015

Prep Dishwasher

Panera Bread
08.2014 - 12.2014

High School Diploma -

Coral Gables Senior High School
05.2013 - 05.2013

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Daniel RamosSales Associate