Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Ramos

Gainesville,FL

Summary


Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

4
4
years of professional experience

Work History

Front Desk/Host

Dave & Buster's
02.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.

Crew Member

Jersey Mike's Subs
03.2021 - 12.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Team Member

Monster Mini Golf
08.2020 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Arts - Political Science

University of Florida
Gainesville, FL
04.2026

Associate of Arts - Political Science

Santa Fe College
Gainesville, FL
04.2024

Skills

  • Scheduling appointments
  • Guest Relations
  • Tactfulness
  • Basic accounting
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Timeline

Front Desk/Host

Dave & Buster's
02.2024 - Current

Crew Member

Jersey Mike's Subs
03.2021 - 12.2021

Team Member

Monster Mini Golf
08.2020 - 08.2021

Bachelor of Arts - Political Science

University of Florida

Associate of Arts - Political Science

Santa Fe College
Daniel Ramos