Daniel Ramos
Lehigh Acres,FL
Summary
Dynamic professional with proven expertise in patient transport and customer service, honed at NCH Baker Hospital Downtown. Excelled in enhancing customer satisfaction and boosting sales revenue at Calvin Klein through effective communication and targeted strategies. Skilled in first aid (BLS) and building customer rapport, demonstrating a commitment to safety and excellence in fast-paced environments.
Personable and reliable, with knack for creating positive experience for patients. Understands hospital protocols and demonstrates proficiency in safely transporting patients and handling medical equipment. Dedicated to ensuring patient comfort and contributing to smooth hospital operations.
Developed strong interpersonal skills and attention to detail in fast-paced hospital environment. Demonstrates proficiency in handling sensitive patient interactions and navigating hospital protocols. Seeking to transition into new hospital where these skills can contribute to effective operations and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Transporter
NCH Baker Hospital Downtown
02.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Cleaned, sanitized and moved hospital equipment.
- Helped other staff with patient transfers by moving patients between departments.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Sales
Calvin Klein
09.2022 - 02.2023
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
- Boosted sales revenue by developing and implementing targeted sales strategies.
Education
Associate of Arts - Business
Florida SouthWestern State College
Fort Myers, FL05-2026
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05-2022
Skills
- First aid training (BLS)
- Customer rapport
- Patient transport
- Customer service
- Excellent communication
- Safety protocols
- Patient communication
- Transportation
- Bedside manner
Timeline
Transporter
NCH Baker Hospital Downtown
02.2023 - Current
Sales
Calvin Klein
09.2022 - 02.2023
Associate of Arts - Business
Florida SouthWestern State College
High School Diploma -
Lehigh Senior High School
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