Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Rapolla

West New York

Summary

Hardworking busser with three years of experience. Motivated professional comfortable in a high-volume, upscale environment. Enthusiastic, reliable teammate with strong communication skills. Committed to customer satisfaction to resolve issues and win customer loyalty, with strong background in maintaining cleanliness and assisting waitstaff in busy dining environments. Consistently contributed to smooth service flow by efficiently clearing tables and resetting dining areas. Demonstrated teamwork and attention to detail through effective communication and adherence to restaurant standards.

Overview

4
4
years of professional experience

Work History

Busser

Coppelia
03.2022 - 08.2024
  • Greet an average of 100 newly seated guests per day to offer water and bread
  • Remove dishes and glasses between courses and after guests depart
  • Perform side work after shift staff and three bussers to ensure all guests' needs are met
  • Wipe down and sanitize tables and booths and clean floors.

Busser

Son Cubano Restaurant-Bar
02.2021 - 02.2022
  • Greeted newly seated guests and presented menus
  • Worked with waitstaff to ensure all guests' needs are met
  • Refilled drinks and bread during meals
  • Kept tables and floors clean during and after guests' meals
  • Wiped down and sanitized tables and cleaned floors
  • Improved 20% of customer satisfaction rates by answering customers' questions and resolving issues.

Cashier

River Road Wine
02.2020 - 02.2021
  • Counted cash in the register drawer at beginning and end of shift
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Reviewed and resolved differences between accounting information and cash drawer
  • Offered advice and assistance to an average of 50 customers per shift, paying attention to special needs or wants.

Education

Bachelor of Science - Physician

UNERG
San Juan De Los Morros, Venezuela
12-2013

Skills

  • Stocking and replenishing
  • Dining room cleanliness
  • Table setting
  • Food running
  • Time management
  • Team collaboration
  • Problem resolution
  • Customer service

Timeline

Busser

Coppelia
03.2022 - 08.2024

Busser

Son Cubano Restaurant-Bar
02.2021 - 02.2022

Cashier

River Road Wine
02.2020 - 02.2021

Bachelor of Science - Physician

UNERG
Daniel Rapolla