DANIEL RAUWERDINK
Oak Creek,WI
Summary
Accomplished Management Consultant with a proven track record enhancing client business intelligence capabilities using best of breed data analytics and reporting tools. Expert in data analysis and reporting, coupled with exceptional client consulting and service skills. Successfully led workstreams for large scale client projects with a focus on current state to future state solutioning as well as driving process improvements. This includes providing data-driven decision-making, significantly boosting efficiency and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Management Consultant
Fidelity National Information Services
Milwaukee, WI
09.2019 - Current
- Provide consulting, development, and implementation of ad hoc and automated business intelligence solutions for FIS clients
- This includes the use technologies like SAP BusinessObjects and Microsoft reporting and data analysis tools like Excel and PowerBI
- In addition, lead and collaborated on reporting and data warehouse workstreams for several Target Operating Model engagements as well as other data & reporting projects
- Additional responsibilities include providing clients with top level client service, data analysis, data mapping, report development, and automation consulting through various client projects
Business Systems Analyst
Fidelity National Information Services
Menomonee Falls, WI
08.2016 - 09.2019
- Responsible for the gathering, documentation, and communication of software requirements related to FIS' SAP Business Intelligence Center
- This includes the authoring of project definition, functional design, and any data mapping documentation necessary during the process of the project lifecycle
- Also was a key player in assisting the FIS' client base in converting from Desktop Intelligence 3.1 to Web Intelligence 4.1
- This included the conversion, rework, and quality processes directly related to reports created by FIS as well as its clients
Loan Servicing Manager
Waterstone Bank S.S.B
Wauwatosa, WI
07.2015 - 08.2016
- Responsible for the day-to-day management of all aspects of the Loan Servicing Team including staffing and processes related to New Loan Funding & Auditing, Escrow Processing, Loan Payoff Processing, Life of Loan processing, FIS Loan Bank Control Management and Processing, Business Analytics Reporting, and Year End Processing
- In conjunction with the above, responsible for internal monitoring of all processes listed above to assist in ensuring regulatory compliance
- Also managed the servicing aspect of all new loan products from inception to completion to ensure accuracy, integrity and efficiency
- Oversee all team procedures as well as work with leads for any updates as necessary
- Continual use of IBS Business Analytics (BIC) for reporting, monitoring and review of internal processes and metrics
Loan Servicing Analyst
Waterstone Bank S.S.B
Wauwatosa, WI
03.2014 - 06.2015
- Responsible for maintaining the FIS system and its components used by the Loan Servicing Group
- Conduct and document essential testing of systems concerning procedural and process functionality relating to upgrades, system fixes, regulatory updates and changes, and new products and/or services
- Also assist in the creation and maintaining of reference material and procedures used by the Loan Servicing Team
- Continual use of IBS Business Analytics (BIC) for reporting, monitoring, and review of internal processes and metrics
Product Support Representative
Fidelity National Information Services
Brown Deer
12.2012 - 02.2014
- Provide IBS Insight Loan System support to financial institutions of all sizes that utilize this FIS Global product to facilitate loan operations
- Use of this system includes the boarding, review, maintaining and payment processing of loans
- Also provide guidance to clients in their review of loan operations policy with respect to how the system functions and its usability to facilitate streamlined lending practices
- This includes payments & billing, interest accrual, escrow and escrow analysis, fee processing, commitment processing, investor sold loans, etc
Bank Manager
BMO Harris Bank NA
Oak Creek, WI
06.2012 - 11.2012
- Managed the daily operations of 2 branches in the southeast region of the M&I/BMO Harris Bank network
- Duties include the successful coaching of employees in consultative selling, operations, lending and risk management
- This is done by using effective coaching, mentoring, and making sure my employees are held accountable on a day to day basis
Education
Bachelors of Arts - Spanish
Lakeland College
Skills
- Client Consulting
- Data Analysis and Reporting
- SAP BusinessObjects
- Excel
- PowerPoint
- Word
- PowerBI
- PowerAutomate
- Requirements gathering
- Business Analysis
- SDLC methodologies
- Retail banking
- Client Support
- Data Analytics
- Process updates
- Staff Management
- Data review
- Data Gathering
Certification
- DocuSign E-Signature and CLM Certification
Timeline
Management Consultant
Fidelity National Information Services
09.2019 - Current
Business Systems Analyst
Fidelity National Information Services
08.2016 - 09.2019
Loan Servicing Manager
Waterstone Bank S.S.B
07.2015 - 08.2016
Loan Servicing Analyst
Waterstone Bank S.S.B
03.2014 - 06.2015
Product Support Representative
Fidelity National Information Services
12.2012 - 02.2014
Bank Manager
BMO Harris Bank NA
06.2012 - 11.2012
- DocuSign E-Signature and CLM Certification
Bachelors of Arts - Spanish
Lakeland College
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