Daniel Resendiz
Lubbock,TX
Summary
Results-driven delivery professional with a strong focus on time management and customer service. Proven ability to conduct thorough inspections and resolve inquiries efficiently, ensuring timely and safe package distribution.
Overview
14
14
years of professional experience
Work History
Swing Driver
Fedex Express
Lubbock
02.2024 - Current
- Operated delivery vehicles to ensure timely and accurate package distribution.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Navigated routes efficiently using GPS technology to optimize delivery schedules.
Dangerous Goods Specialist
Fedex Express
Lubbock, TX
02.2021 - 02.2024
- Ensured compliance with international regulations for transporting dangerous goods.
- Conducted risk assessments to identify potential hazards in shipping operations.
- Reviewed and approved shipping documentation for accuracy and completeness.
- Maintained up-to-date knowledge of changing regulations, ensuring organizational adherence to applicable laws governing the handling of hazardous materials.
Material Handler
Fedex Express
Lubbock
06.2019 - Current
- Loaded and unloaded freight shipments, ensuring accurate placement in designated areas.
- Collaborated with team members to streamline material handling processes.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Packed items into appropriate containers for shipment.
Swing Driver
Fedex Express
Lubbock, TX
02.2015 - Current
- Communicated with dispatchers regarding delivery status and route adjustments.
- Assisted in training new drivers on company policies and safe driving practices.
- Resolved customer inquiries and service issues promptly during deliveries.
- Delivered goods and products to customer on time and in excellent condition.
Customer Service Agent
Fedex Express
Lubbock, TX
02.2012 - Current
- Provided exceptional customer support via phone and email, resolving inquiries efficiently.
- Assisted in tracking shipments and managing delivery schedules, ensuring timely service.
- Trained new staff on company policies and procedures to maintain high service standards.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
Education
Bachelor of Science - Teaching
Texas Tech University
Lubbock, TX05-2006
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Languages
Spanish
Native or Bilingual
Timeline
Swing Driver
Fedex Express
02.2024 - Current
Dangerous Goods Specialist
Fedex Express
02.2021 - 02.2024
Material Handler
Fedex Express
06.2019 - Current
Swing Driver
Fedex Express
02.2015 - Current
Customer Service Agent
Fedex Express
02.2012 - Current
Bachelor of Science - Teaching
Texas Tech University