Daniel Reusch
Port Saint Lucie,FL
Summary
To obtain a challenging position where I can apply my experience and skills to further my desire for growth.
Overview
30
30
years of professional experience
Work History
Guard/Rover
Trident Security
01.2024 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Amazon Delivery Driver
Citywide
07.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Guard/Rover
Trident Security
01.2023 - 06.2023
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
Guard/Rover
All Florida Security
01.2022 - 10.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Monitored CCTV systems to identify and report suspicious activities, enhancing overall security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Officer
Allied Universal Security Services
12.2015 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
The Passages
12.2016 - 08.2020
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Completed full building and grounds patrols to spot and investigate concerns.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
Sales Associate
Dillard's
08.2014 - 09.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Waiter/Food Delivery Driver
Lonestar Bar & Grill
03.2013 - 03.2014
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Field Service Technician
Dish Network Corp
03.2012 - 08.2013
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Waiter/Delivery Driver
Lonestar Bar & Grill
06.2011 - 11.2011
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Front End Supervisor
Restaurant Depot
03.2009 - 05.2011
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
Operator
Magic Limousine
07.2008 - 03.2009
- Maintained accurate records of calls placed and received.
- Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Coordinated with Dispatcher to confirm all reservations
Store Manager
Hollywood Video
02.2000 - 11.2007
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Parcel Delivery Driver
United Parcel Service, UPS
09.1995 - 06.2001
- Managed time efficiently to complete daily delivery assignments within specified deadlines.
- Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
- Tracked package status using digital systems, keeping customers informed throughout the delivery process.
- Resolved customer complaints professionally, maintaining positive relationships with clients.
- Collaborated with team members to optimize route planning and maximize overall productivity.
Education
GED -
Fort Hamilton H.S.
Brooklyn, NYTimeline
Guard/Rover
Trident Security
01.2024 - Current
Amazon Delivery Driver
Citywide
07.2023 - 01.2024
Guard/Rover
Trident Security
01.2023 - 06.2023
Guard/Rover
All Florida Security
01.2022 - 10.2022
Security Officer
The Passages
12.2016 - 08.2020
Security Officer
Allied Universal Security Services
12.2015 - 11.2021
Sales Associate
Dillard's
08.2014 - 09.2015
Waiter/Food Delivery Driver
Lonestar Bar & Grill
03.2013 - 03.2014
Field Service Technician
Dish Network Corp
03.2012 - 08.2013
Waiter/Delivery Driver
Lonestar Bar & Grill
06.2011 - 11.2011
Front End Supervisor
Restaurant Depot
03.2009 - 05.2011
Operator
Magic Limousine
07.2008 - 03.2009
Store Manager
Hollywood Video
02.2000 - 11.2007
Parcel Delivery Driver
United Parcel Service, UPS
09.1995 - 06.2001
GED -
Fort Hamilton H.S.
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