Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Reveles

Dallas,TX

Summary

Highly accomplished, versatile Operations / Transportation & Logistics Manager with extensive background supporting U.S. military operations, including logistics, supply chain management and training of high-impact teams within everchanging environments. Dynamic leader,consistently achieves outstanding results while building and maintaining strong, loyal relations with both clients and colleagues. Moves and relates effortlessly across all levels of management.

Experienced with supply chain management, ensuring seamless flow of goods and materials. Utilizes advanced logistics strategies to enhance operational efficiency and cost-effectiveness. Track record of fostering strong vendor relationships and ensuring timely deliveries.

Overview

20
20
years of professional experience

Work History

Logistics Specialist

Verizon Via Judge Group
02.2025 - Current
  • Assisted in resolving daily influx of ITTS & Slack chanel tickets.
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Analyzed customer requirements and provided customized logistics solutions.
  • Implemented and developed supply chain strategies to optimize efficiency.
  • Studied data to identify trends and patterns in transportation activity.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.

Records Management Specialist

General Electric Aerospace
06.2024 - 02.2025
  • Reduced backlog of inventory items needing TTP data to manageable status.
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • Contacted document requestors and obtained additional information required to process document requests.`
  • Transmitted documents, organized revisions and tracked changes.
  • Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
  • Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
  • Prepared documents for projects in accordance with project manager, team, or client specifications.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Worked with internal team members to remedy issues with preemptive solutions.
  • Converted documents from one application to another.
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
  • Manipulated and converted documents to meet needs of individual personnel or projects.
  • Established, improved and reinforced document management systems to handle current and expected requirements.
  • Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
  • Managed training courses for new employees, setup and maintenance for document control systems.

Logistics Specialist / Logistics Manager

Samsung Electronics
11.2022 - 03.2024
  • Monitored all loads in transit while targeting aged loads to address with carriers and come up with resolution.
  • Ran various reports through WMP, TMS to create reports with various pivot tables for upper management.
  • Coordinated end of month reporting for the IOD department and created a postmortem consisting of carriers with most fails.
  • Fluent in Samsung's WMP, NERP, TMS & GLP systems.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Established processes for monitoring customer satisfaction levels.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted various transactions in SAP to fill workflow needs.
  • Developed excel reports with imported information from SAP while using Vlookup, pivot tables & other financial formulas.
  • Managed daily operations of branch, order fulfillment and customer service.
  • Solved intricate problems specifically regarding data transmissions used for reporting to prevent disruption or delay in monitoring.
  • Worked with team members to improve process integration and flow.
  • Maintained records of damaged goods, backorders and applicable regulatory reporting.
  • Directed and supported compilation and analysis of technical source data necessary for product development.
  • Conducted inventory checks and resolved discrepancies.
  • Organized and maintained order documentation.
  • Kept deliveries on track and provided timely status updates.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Improved lines of communication between company and customers.
  • Aided senior leadership with report generation to utilize process improvements.
  • Supported logistics department by leveraging existing resources with cost-effective savings.
  • Supported development of training materials and technical manuals for new team members.

Operations Manager

Alliance Exposition
05.2022 - 10.2022
  • Hired and trained all show site laborers.
  • Directed all show site tasks to ensure event was built per floorplan, in timely manner and to customer's satisfaction.
  • Unloaded and verified all incoming freight to show venue and delivered freight to customer booths, designated areas.
  • Ensured all costs / expenses were entered into salesforce systems for budgeting and accounting purposes.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Measured and reviewed performance via KPIs and metrics.
  • Collaborated with team leaders on quality audits.
  • Responded to information requests from superiors, providing specific documentation.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Tracked and replenished inventory to maintain par levels.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.

International Freight Specialist

Instico Logistics
06.2021 - 05.2022
  • Upheld compliance, quality and service standards.
  • Established accounts for new customers and updated existing accounts with current demographic and order information.
  • Resolved problems by performing both routine and complex account updates.
  • Used networking, customer service and interpersonal skills to connect with potential customers and make sales.
  • Tracked customer desires and dislikes in order to help management understand needs and update offerings.
  • Reviewed financial status and evaluated discrepancies by assessing account information and activities.
  • Scheduled appointments and entered customer orders into World Track system.
  • Capitalized on upsell opportunities by offering additional product and service options to customers.
  • Established and enforced sales goals to boost team success.
  • Coordinated with sales and marketing managers to plan, build, carry out and measure campaigns.
  • Strengthened online presence to capitalize on emerging trends.
  • Negotiated contracts and fees with media professionals to secure pricing.
  • Reviewed advertising copy, design comps and final art to approve work.
  • Formulated plans to expand business operations, growing overall territory and client base.
  • Coordinated daily transfer shipments with proper documentation logs.
  • Partnered with logistics department to discuss and remedy internal and external issues dealing with import and export operations.
  • Audited internal processes and systems to maximize efficiency of importation and exportation of products.
  • Oversaw management of inbound cargo logistics.
  • Drove continuous performance improvement to import functions and metrics.
  • Prepared and processed import and export documentation according to customs regulations, laws and procedures.
  • Monitored shipments and obtained clearance from customs and other agencies.
  • Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
  • Facilitated communication between company, customers and overseas partners to maintain efficient operations.
  • Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
  • Scheduled and booked transportations for 30-40 shipments per week.
  • Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
  • Implemented strategic shipping policies to achieve long and short-term sales targets.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Transportation Manager

Optex Systems
08.2019 - 02.2021
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Monitored spending to ensure that expenses are consistent with approved budgets.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Created and enforced policies and procedures for entire logistics team.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Established transportation cost standards and economical shipping practices.
  • Relayed delays and early arrivals to planning team and CEO.
  • Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
  • Communicated delays and early arrivals to management.
  • Coordinated product shipments from point of origin to destination.
  • Managed shipment coordination for products beginning in country of origin and ending at final destination.
  • Submitted all receiving and invoice combos using the (WAWF) tool in the DCMA procurement website.
  • Ensured all WAWF submissions were paid on time & handled any trouble shooting.

Key Account Specialist 3

DSV Air & Sea
07.2018 - 06.2019
  • Tracked and traced air shipments in order to maintain current status information
  • Produced, organized and submitted export paperwork to meet all applicable resolutions
  • Routed, rated and quoted more than 100 international air export shipments per month
  • Built and strengthened relationships with trucking companies and airlines to optimize daily operations
  • Communicated with global offices by telephone and email to facilitate smooth shipments
  • Created and updated excel spreadsheets to track customer, shipping and internal data
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
  • Created communication strategies to meet client objectives
  • Proactively identified and solved complex problems impacting operations management and business direction

Logistics Manager

General Dynamics Mission Systems
06.2008 - 07.2018
  • Processed orders / invoices through ORACLE based on contract numbers
  • Defined application problems by consulting with clients to evaluate procedures and processes
  • Developed solutions by preparing and evaluating alternative work flow options
  • Tested programs to validate results
  • Assisted in the post-implementation troubleshooting of new applications and application upgrades
  • Reviewed new customer orders and requests and manually entered data into a centralized database
  • Negotiated contracts with outside providers to minimize costs to the company and customers
  • Reconciled daily inventory in Warehouse management system
  • Manually created shipments, assigned carriers and dispatched shipments
  • Completed and followed up on all registration and traffic documents
  • Coordinated rush orders and order changes
  • Resolved problems for customers, warehouses and carriers
  • Acted as a liaison between logistics, carriers and customers
  • Coordinated returns between origin and interim transportation departments
  • Produced bills of lading and updated shipment status information
  • Monitored shipments to guarantee on-time delivery
  • Completed all necessary customs documents and other paperwork

Logistics Specialist

Valere Power
12.2005 - 07.2007
  • Reviewed new customer orders and requests and manually entered data into a centralized database
  • Negotiated contracts with outside providers to minimize costs to the company and customers
  • Reconciled daily inventory in Warehouse management system
  • Manually created shipments, assigned carriers and dispatched shipments
  • Completed and followed up on all registration and traffic documents
  • Forwarded client-related quality and service issues to the appropriate manager for resolution
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
  • Coordinated rush orders and order changes
  • Resolved problems for customers, warehouses and carriers
  • Acted as a liaison between logistics, carriers and customers
  • Coordinated returns between origin and interim transportation departments
  • Produced bills of lading and updated shipment status information
  • Monitored shipments to guarantee on-time delivery
  • Completed all necessary customs documents and other paperwork

Education

GED -

Avance Program
03.2002

Skills

  • Advanced in SAP, ORACLE, TMS
  • Excel, Pivot Tables, V-Lookups
  • Supply and demand requirements
  • Continuous improvement initiatives
  • Warehouse operations
  • Logistics management
  • Supply chain management
  • Forecasting accuracy
  • Performance tracking
  • Supply chain distribution
  • Supply chain risk management
  • Logistics planning

Timeline

Logistics Specialist

Verizon Via Judge Group
02.2025 - Current

Records Management Specialist

General Electric Aerospace
06.2024 - 02.2025

Logistics Specialist / Logistics Manager

Samsung Electronics
11.2022 - 03.2024

Operations Manager

Alliance Exposition
05.2022 - 10.2022

International Freight Specialist

Instico Logistics
06.2021 - 05.2022

Transportation Manager

Optex Systems
08.2019 - 02.2021

Key Account Specialist 3

DSV Air & Sea
07.2018 - 06.2019

Logistics Manager

General Dynamics Mission Systems
06.2008 - 07.2018

Logistics Specialist

Valere Power
12.2005 - 07.2007

GED -

Avance Program

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