Daniel Reyes
Summary
Results-driven Pest Control Technician with a proven track record at Adams Exterminators, skilled in pest removal and customer education. Demonstrated reliability and adherence to safety protocols, significantly reducing callbacks and enhancing client satisfaction. Adept at developing customized pest management plans and mentoring team members to improve service efficiency.
Professional termite control specialist with strong focus on delivering effective pest management solutions. Skilled in identifying infestations, implementing treatment plans, and ensuring client satisfaction. Known for team collaboration, reliability, and adaptability to changing needs. Proficient in using industry-standard tools and techniques while maintaining safety and compliance standards.
Experienced with termite identification and treatment strategies. Utilizes safe and effective methods to manage and prevent infestations. Knowledge of regulatory standards and safety protocols.
Customer-oriented specialist offering more than 6 years of experience in rodent and pest control. Knowledgeable and driven with firm understanding of latest methods to eliminate infestations.
Good with basic tools and not basic tools such as hammer drills and augurs.
Somewhat knowledgeable in crawlspace repairs such as leaks and electrical problems.
Overview
8
8
years of professional experience
Work History
Pest Control Technician
Adams Exterminators
06.2019 - 03.2025
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Inspected commercial and residential buildings and structures for pest issues.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Enhanced team efficiency by collaborating with colleagues to develop new strategies for tackling challenging pest situations.
- Fostered excellent service leading to positive online reviews.
- Developed customized pest management plans for high-risk clients, significantly reducing their pest-related issues.
- Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
Termite Technician
Juniors Pest Control
06.2019 - 01.2024
- Assisted in the development of new treatment methods for better efficiency and results.
- Demonstrated commitment to quality service by staying updated on local pest trends and adjusting treatment strategies accordingly.
- Improved customer satisfaction by providing timely and effective termite control solutions.
- Strengthened client relationships through clear communication about treatment plans, progress, and outcomes.
- Increased company revenue by upselling additional services based on clients'' needs during initial consultations.
- Reduced callbacks by carefully applying chemical treatments according to label directions and company guidelines.
- Eliminated termite infestations by conducting thorough inspections and implementing targeted treatments.
- Optimized equipment functionality with routine maintenance checks and prompt repairs as needed.
- Safeguarded client properties with diligent care during inspections and treatments, minimizing any potential damage or disruption.
- Collaborated effectively with office staff to schedule appointments, provide updates on job status, and address customer concerns promptly.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Adhered to most stringent safety procedures when applying chemicals.
- Drove to customer residences and places of business to inspect for pests.
- Applied chemical solutions on building surfaces to eliminate pests.
- Ensured accurate billing information was relayed to the office by documenting services provided and materials used on each job.
- Ensured safety compliance by adhering to regulations and wearing appropriate protective gear during treatments.
Cashier
Sunnys Grocery and Deli
01.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Busser Adn Server
San Marcos
07.2017 - 01.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
Education
High School Diploma -
Seminole County Middle/Highschool
Donalsonville, GA05-2018
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid [state] driver's license
- Clean driving record
- Chemical handling
- Equipment and tools
- Rodent control
- Service sales
- Pest inspections
- Team mentoring
Languages
Spanish
Limited Working
Timeline
Pest Control Technician
Adams Exterminators
06.2019 - 03.2025
Termite Technician
Juniors Pest Control
06.2019 - 01.2024
Cashier
Sunnys Grocery and Deli
01.2018 - 06.2019
Busser Adn Server
San Marcos
07.2017 - 01.2018
High School Diploma -
Seminole County Middle/Highschool
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