Daniel R. Gosmer
Canton
Summary
Results-oriented Commercial Sales Manager with one year of experience in sales management field. Skilled at identifying, driving and supporting continuous improvement projects and providing exemplary customer service. Talented at developing and enhancing existing customer relationships. Comfortable working without direction or guidance from others.
Overview
7
7
years of professional experience
Work History
Commercial Sales Manager
AutoZone
10.2023 - Current
- Delivered automotive parts to commercial clients, maintaining timely service.
- Ensured store shelves were well-stocked and organized.
- Provided knowledgeable and friendly customer service to meet sales goals.
- Motivated team to meet and exceed sales goals.
- Provided extensive leadership by effectively communicating strategic goals and plans.
Pourer
Ohio Auto Supply (OBA: Professional Detailing Products)
08.2023 - 12.2023
- Operated and maintained filling machinery for high-volume chemical orders.
- Organized stock for customer-facing showroom and warehouse based on inventory needs.
- Assisted customers during checkout and provided excellent service as needed.
- Maintained a clean and organized workspace to ensure safety and efficiency.
IT Support Specialist
United States Marine Corps
08.2018 - 08.2023
- Provided Tier 1 technical support to local and remote users, resolving hardware, software, and network issues. Installed, configured, and maintained IT infrastructure, ensuring operational efficiency and security.
- Conducted system upgrades, replacing outdated hardware and software to enhance performance.
- Managed inventory for IT equipment, ensuring timely replacements and repairs.
- Diagnosed and resolved printer, scanner, and networking hardware issues, escalating complex cases as needed.
- Delivered training for new hires, ensuring smooth onboarding with essential IT tools.
- Supported online billing, access, and account management issues for users.
- Maintained knowledge of evolving IT trends and technologies through training and self-study.
Education
High School Diploma -
Perry High School
Canton, OH01.2018
Skills
- Systems Administration: Microsoft Windows Server, VMware, Active Directory
- Customer Support: Tier 1 IT Support, Desktop Support, Remote Troubleshooting
- Additional Skills: Communication, Analysis, Problem-Solving
- Effective customer communication
- Employee onboarding
- Inventory management
- Decision-making
- Data analysis
Timeline
Commercial Sales Manager
AutoZone
10.2023 - Current
Pourer
Ohio Auto Supply (OBA: Professional Detailing Products)
08.2023 - 12.2023
IT Support Specialist
United States Marine Corps
08.2018 - 08.2023
High School Diploma -
Perry High School