Daniel Richardson
Houston,TX
Summary
Skilled in inventory management and problem-solving, adept at fostering teamwork and collaboration. Achieved significant improvements in service quality and financial accuracy, leveraging strong repair work and listening skills to exceed customer and employer expectations.
Overview
4
4
years of professional experience
Work History
Carpet Installer
River Oaks Rug Cleaners
2022.05 - Current
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Removed existing flooring materials and prepared area for installation of new products.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
Sales Associate
Game Stop
2021.10 - 2022.05
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Manager
Take 5 Oil Change
2020.08 - 2021.08
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Klein Forest
Houston, TX06.2014
Skills
- Customer Service
- Repair work
- Inventory Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Teamwork and Collaboration
- Merchandising knowledge
- Retail Store Operations
- Merchandising understanding
Timeline
Carpet Installer
River Oaks Rug Cleaners
2022.05 - Current
Sales Associate
Game Stop
2021.10 - 2022.05
Assistant Manager
Take 5 Oil Change
2020.08 - 2021.08
High School Diploma -
Klein Forest
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