Daniel Ring
Auburn,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals, while implementing excellent customer-service and communication skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Manager
Emerald Thumb Cannabis Co.
03.2021 - Current
- Enforce strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Direct a team of staff and greenhouse growers in managing crops effectively.
- Place equipment orders, restock supplies and merchandise products.
Float Clerk
Sacramento Natural Foods Co-Op
11.2017 - 03.2021
- Used forklift to receive and organize merchandise from delivery trucks, while staying compliant with extensive safety training.
- Received, sorted and processed incoming stock and materials.
- Collaborated with customer service, food preparation, stocking, and cashiering departments to maintain operations effectively.
Customer Service Manager
The Annex
10.2012 - 11.2017
- Trained and regularly mentored associates on customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Kept accurate records to document customer service actions and discussions.
Education
Rocklin High School
Rocklin, CA05.2005
Skills
- Safety Standards
- Customer Care
- Team Leadership
- Verbal and Written Communication
- Policy and Procedure Implementation
- High-Pressure Environments
- Staff Management
- Inventory Control
- Revenue Generation
- Forklift Operation
Timeline
Operations Manager
Emerald Thumb Cannabis Co.
03.2021 - Current
Float Clerk
Sacramento Natural Foods Co-Op
11.2017 - 03.2021
Customer Service Manager
The Annex
10.2012 - 11.2017
Rocklin High School
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