Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DANIEL RIVAS

Irvine,CA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Centralized Applicant Services Representative

Irvine Company
05.2024 - Current
  • Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
  • Completes application approval process and effectively transitions applicant to onsite RSO team for move-in processing.
  • Tracks submitted applications for required approvals and documentation in accordance with current policy and procedure guidelines.
  • Supports ICAC culture and values to achieve top Customer Satisfaction and Reputation Management survey scores and reviews.
  • Works in a team environment, supporting all team members to exceed customer expectations.
  • Supports other centralized departments as directed.
  • Displays a high level of integrity and professionalism at all times in dealing with residents, employees, and outside contacts.
  • Maintains company’s customer service and sales standards.

Residential Loan Manager

The Salas Lending Team
05.2021 - 09.2023
  • Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers.
  • Update clients, real estate agents, and title companies on the loan's progress.
  • Maintains Loan Officer database of customer information.
  • Assists Loan Officers with community marketing campaigns.
  • Assist with administrative projects, as needed.





Professional Services Coordinator

Liberty Dental Plan of California
01.2019 - 04.2021
  • Monitor New Office & Add Associate Welcome Packets.
  • Coordinate approval notifications via mail and/or email to designated Network Managers and Provider appointed personnel.
  • Monitor and process appointed PS Inquiries and updates.
  • Process New Office and New Associate 'shells' in HSP.
  • Assist with department projects, as needed.

Jr. Loan Processor

Breeze Funding, Inc.
08.2016 - 12.2018
  • Review loan files for completeness, accuracy, and compliance standards.
  • Coordinate with borrower(s) and Loan Officers to gather appropriate documentation.
  • Request Initial Title Package and confirm all pending judgments or liens.
  • Complete LDP & GSA verification on all participating parties.
  • Obtain Payoffs for all Mortgages and liabilities that are assigned to be paid at closing.
  • Coordinate with Tax Collector & Title Officer to confirm payment of property taxes.
  • Coordinate with Bankruptcy attorneys to receive refinancing approval.
  • Submit HERO & HELOC Subordination.
  • Complete FHA Case Number Transfers and CAIVRS verification.
  • Submit files to assigned underwriter for final review/clear-to-close.

Credentialing Coordinator

California Dental Network
09.2014 - 07.2016
  • Maintain credentialing application packets for General and Specialty Doctors.
  • Coordinate with Providers to ensure proper forms are completed for submission.
  • Scan and record all credentialing applications received.
  • Complete Individual & Group NPI verification.
  • Complete OIG, LDP, and GSA verification for applying dentist and associates.
  • Complete educational degree verification.
  • Notify Providers of License or Malpractice Insurance that is within 30 days of expiration.
  • Complete final audit to ensure credentialing applications meet all submittal requirements.
  • Compile monthly report of all audited applications set for review by the Credentialing Committee.

Executive Assistant / Placement Coordinator

Have Haven Child Placing Agency
10.2011 - 08.2014
  • Prepare packets for Foster Parent Orientations and training.
  • Co-facilitate all Foster Parent training with Foster Parent Specialist.
  • Gather all required training documentation from Foster Parents and Staff.
  • Review time sheets for CPA and RTC facilities.
  • Keep track of vacancies within the CPA and RTC facilities.
  • Maintain all IT needs of the CPA and RTC facilities.
  • Run annual background checks on all Foster Parents and staff.
  • Audit Foster Parent and Foster Children binders quarterly.
  • Create documents and presentations using programs such as Microsoft Word, Excel, and PowerPoint.
  • Email CPS Placement Coordinators with CPA vacancies.
  • Set up office equipment for trainings and other events.
  • Perform Environmental and Fire Inspections during home visits.
  • Order and maintain office & kitchen supply inventory.
  • Thoroughly clean common family areas and consultation rooms.
  • Assist with any office duties, as needed.

Administrative Assistant / Receptionist

Harris County Department of Education
08.2006 - 07.2010
  • Answer and screen phone calls.
  • Inform interested individuals about the services we provide.
  • Assist in registration procedures.
  • Record and finalize students daily hours into state software.
  • Audit and Finalize program documents such as registration forms, supply order forms, Monthly Attendance Reports, and student transfer slips.
  • Fill out book orders and update book inventory spreadsheet.
  • Maintain and clean reception & kitchen areas.
  • Assist supervisors and managers with other clerical duties when needed.

Education

High School Diploma -

Sam Houston High School
Houston, TX
05-2006

Skills

  • Strong work ethic
  • Attention to detail
  • Multitasking and organization
  • Computer skills
  • Team collaboration
  • Data entry
  • Customer relationship management
  • Conflict resolution
  • Process improvements
  • Tech-Savvy
  • Clerical support

Certification

Mortgage Loan Officer License

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Centralized Applicant Services Representative

Irvine Company
05.2024 - Current

Residential Loan Manager

The Salas Lending Team
05.2021 - 09.2023

Professional Services Coordinator

Liberty Dental Plan of California
01.2019 - 04.2021

Jr. Loan Processor

Breeze Funding, Inc.
08.2016 - 12.2018

Credentialing Coordinator

California Dental Network
09.2014 - 07.2016

Executive Assistant / Placement Coordinator

Have Haven Child Placing Agency
10.2011 - 08.2014

Administrative Assistant / Receptionist

Harris County Department of Education
08.2006 - 07.2010

High School Diploma -

Sam Houston High School

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DANIEL RIVAS