Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Rivera

Moseley,VA

Summary

Dynamic Used Car Sales Manager with a proven track record at Haley Toyota Scion, excelling in customer relationship building and sales coaching. Achieved significant sales growth through strategic market analysis and effective negotiation skills. Committed to staff development and operational efficiency, fostering a high-performance culture that drives results.

Overview

6
6
years of professional experience

Work History

Used Car Sales Manager

Haley Toyota Scion Of Richmond
06.2024 - 06.2025
  • Assisted customers in evaluating vehicle options and features.
  • Supported sales team in inventory management and pricing strategies.
  • Learned dealership software for tracking sales and customer interactions.
  • Engaged with clients to understand their needs and preferences.
  • Participated in training sessions on product knowledge and sales techniques.
  • Collaborated with finance department to streamline loan processing.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Managed inventory effectively for optimal turnover rate and profitability.
  • Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
  • Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
  • Streamlined internal processes to improve efficiency in daily workflow and increase overall productivity levels.
  • Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
  • Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
  • Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
  • Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
  • Collaborated with finance department to secure customer financing options and close sales efficiently.
  • Built strong customer relationships through exceptional service and follow-up communication.
  • Continuously evaluated team performance metrics and provided constructive feedback during individual coaching sessions.
  • Improved overall team performance by setting ambitious sales targets and motivating staff to exceed expectations.
  • Facilitated open lines of communication between sales, finance, and service departments to promote seamless operations and a cohesive customer experience.
  • Increased used car sales by developing and implementing effective marketing strategies.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Analyzed market trends to identify potential growth opportunities within the used car industry.
  • Implemented cost-saving measures in operations management, reducing overhead expenses while maintaining high-quality standards.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
  • Coordinated special events such as promotional sales weekends or community outreach initiatives to generate increased foot traffic at the dealership.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Sales Manager

Haley Toytota
02.2023 - 2024
  • Led sales team to achieve quarterly targets, fostering a high-performance culture.
  • Developed and implemented strategic sales plans to penetrate new markets effectively.
  • Analyzed market trends and customer feedback to refine product offerings and enhance competitiveness.
  • Mentored junior sales staff, promoting skill development and improving overall team performance.
  • Collaborated with cross-functional teams to streamline processes and boost operational efficiency in sales activities.
  • Conducted regular training sessions for team members on sales techniques and industry best practices.
  • Established strong relationships with key clients, enhancing customer satisfaction and loyalty through effective communication.
  • Evaluated sales performance metrics, identifying areas for improvement and adjusting strategies accordingly.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

Finance Director

Haley Toyota
02.2021 - 02.2023
  • Directed financial planning and analysis to optimize budget allocations and reduce costs.
  • Implemented strategic initiatives to enhance revenue growth and improve profitability margins.
  • Led cross-functional teams in developing financial models for forecasting and scenario analysis.
  • Streamlined reporting processes, ensuring timely delivery of financial statements to executive leadership.
  • Mentored finance staff, fostering professional development and enhancing team performance.
  • Developed comprehensive risk management strategies to mitigate financial exposure across departments.
  • Assisted with recruiting, interviewing, and hiring new department employees.
  • Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
  • Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
  • Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
  • Managed company cash flow by monitoring daily transactions and optimizing working capital.
  • Established strong relationships with banking partners to facilitate access to essential funding channels.
  • Verified compliance of financial policies and accounting procedures against federal regulations.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.
  • Ensured compliance with regulatory requirements and financial reporting standards, maintaining company's reputation and integrity.
  • Bolstered company's cash flow with rigorous management of accounts receivable and payable.

Finance Director

Nissan of Richmond
02.2019 - 02.2023
  • Negotiated contracts with vendors, resulting in improved terms and cost savings for the organization.
  • Improved financial performance through thorough analysis of company expenditures and revenues.
  • Reduced financial risk with comprehensive credit management strategies, strengthening the company''s financial position.
  • Implemented internal controls for enhanced compliance with regulatory requirements and reduced errors in reporting.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Implemented strategic initiatives to enhance revenue growth and improve profitability margins.
  • Mentored finance staff, fostering professional development and enhancing team performance.
  • Developed comprehensive risk management strategies to mitigate financial exposure across departments.

Education

Associate of Science - Biology

Medgar Evers College
Brooklyn, NY
06.1995

Skills

  • Customer relationship building
  • Strong negotiation skills
  • Staff training and development
  • Market research
  • Business forecasting
  • Sales coaching
  • Vehicle acquisition
  • Reconditioning oversight
  • Problem-solving abilities
  • Decision-making
  • Active listening
  • Business development and planning
  • Sales operations
  • Self motivation
  • Sales processes
  • Analytical thinking
  • Operations management
  • Goal setting
  • Professionalism
  • Customer complaint resolution

Timeline

Used Car Sales Manager

Haley Toyota Scion Of Richmond
06.2024 - 06.2025

Sales Manager

Haley Toytota
02.2023 - 2024

Finance Director

Haley Toyota
02.2021 - 02.2023

Finance Director

Nissan of Richmond
02.2019 - 02.2023

Associate of Science - Biology

Medgar Evers College

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