Daniel Rivera

As a food runner, my job was primarily to make sure all food dishes were plated and presented correctly for the guests at their table, which includes making sure every table is set up for each dish. As a busser, my duties included stocking up the busser station, pre-bussing, resetting each table, and taking down buss bins.

• Supported other areas of the restaurant in set up, cleanup, prep work and equipment maintenance.
• Broke down heavy pallet loads of cases, boxes and bags.
• Checked on all tables at appropriate intervals to refill drinks and respond to requests.
• Anticipated and addressed guests' service needs.
• Assisted servers and dining room hosts, quickly responding to guests' needs.
• Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

• Assessed customer needs and responded appropriately to questions.
• Provided customers with payment information and processed credit card payments and cash transactions.
• Maintained clean, tidy and organized checkout areas.
• Accepted cash, check, credit and debit payments in an accurate and efficient manner.
• Provided professional and courteous service at all times.

• Ensured cleanliness of assigned areas and maximized customer satisfaction while assisting team members with daily tasks.
• Cleared tables quickly and efficiently to uphold high rate of turnover and minimize wait times.
• Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
• Kept carpets and floor clear of debris.
• Ensured tables were kept neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages.

• Cleaned and filled ice bins throughout shift.
• Opened and closed bar tabs and transferred tabs to dining area.
• Maintained full knowledge of bar and menu items and made recommendations.
• Made engaging connections with guests to create loyalty.
• Delivered quality food and beverage service to guests in a responsible manner.
• Served each guest with a sincere, positive, pleasant and enthusiastic attitude.
• Prepared mixed drinks, poured wine, beer and nonalcoholic beverages.
• Performed closing duties including cleaning, sanitizing and replenishing.

• Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
• Served guests promptly to ensure food remained at proper temperatures.
• Guided guests through the dining rooms and provided needed assistance.
• Anticipated and addressed guests' service needs.
• Managed closing duties, including restocking items and reconciliation of the cash drawer.

• Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
• Guided customers in choosing items which reflected personal style and shape.
• Explained information about the quality, value and style of products to Influence customer buying decisions.
• Trained all new sales employees on effective techniques.
• Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
• Processed cash and credit transactions through company POS system.
• Set aside merchandise for on-hold reservations.