Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Robertson

Los Angeles,CA

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Leader/Manager

Starbucks
10.2016 - Current
  • I run the floor of 7-10 people and make plans on meeting company sales target on a daily basis.
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
  • Troubleshot equipment to reduce service calls and downtime.

Videographer/Editor

Entreprenuer
11.2020 - Current
  • I am very fast and detailed with my b-roll and edits and i pay very close attention to details
  • I genuinely enjoy creating content and editing videos and making epic b-roll
  • I have my own youtube channel where i have continuously uploaded 2 videos per week for 2+ years and counting, i also have an instagram where i create epic b-roll and share my talents with all viewers.
  • Produced videos according to client specifications, including desired length, style and pace.
  • Used [Software] to edit footage into correct order and add effects.
  • Developed creative approaches to video production to create unique and engaging content.
  • Enhanced video production quality by utilizing advanced editing techniques and software.
  • Delivered polished videos on time by efficiently managing post-production tasks such as color grading, sound mixing, and visual effects creation.

Education

College Degree in Business -

West Los Angeles College
Culver City, CA

Skills

  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Staff Training and Development
  • De-Escalation Techniques
  • Patience and Empathy
  • Strategic Planning
  • Performance Management
  • Teamwork and Collaboration
  • Positive Attitude
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Integrity and Honesty
  • Relationship building and management

Certification

  • Food Handler Certification
  • ServSafe
  • Guard Card

Timeline

Videographer/Editor

Entreprenuer
11.2020 - Current

Shift Leader/Manager

Starbucks
10.2016 - Current

College Degree in Business -

West Los Angeles College
  • Food Handler Certification
  • ServSafe
  • Guard Card

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Daniel Robertson