Daniel Rodriguez
Restaurant General Manager
HUNTINGTON PARK,CA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 23 years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings. Adaptable and enterprising General Manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
20
20
years of professional experience
Work History
General Manager
MOD Pizza
08.2019 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
General Manager
The Habit Burger Grill
09.2011 - 08.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Orchestrated positive customer experiences by overseeing every area of [Type] operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Led and directed team members on effective methods, operations and procedures.
General Manager
IHOP
07.2009 - 09.2011
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Maintained facility and grounds to present positive image.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
General Manager
El Pollo Loco
06.2003 - 07.2009
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Education
No Degree - Business Administration And Management
East Los Angeles College
Monterey Park, CAHigh School Diploma -
Bell Senior High School
Bell, CA06.1999
Skills
- Staff Development
- Product Analysis
- Risk Management
- Labor Cost Controls
- Employee Scheduling
- Profit and Loss Accountability
- Strategic Forecasting
- Food Safety and Sanitation
- Customer Loyalty
- Safe Work Practices
- Labor and Food Cost Control
- Portion and Cost Control
- Staff Scheduling
- Guest Satisfaction
- Inventory Management
- Profit and Loss Control
Timeline
General Manager
MOD Pizza
08.2019 - Current
General Manager
The Habit Burger Grill
09.2011 - 08.2019
General Manager
IHOP
07.2009 - 09.2011
General Manager
El Pollo Loco
06.2003 - 07.2009
No Degree - Business Administration And Management
East Los Angeles College
High School Diploma -
Bell Senior High School
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