Summary
Overview
Work History
Education
Skills
Volunteer Work
Languages
Timeline
Generic
Daniel Rodriguez

Daniel Rodriguez

Orlando,FL

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

14
14
years of professional experience

Work History

Manager of Product Safety Investigations

Morgan and Morgan Law Firm
04.2015 - 05.2021
  • Investigated catastrophic injury claims in depth to determine merit.
  • Hired companies nationwide and negotiated contracts to secure evidence.
  • Built relationships with vendors, federal/state agencies, and storage facilities nationwide.
  • Managed daily duties and responsibilities of the investigation team .
  • Coordinated with the firm’s operation team during department audits, discrepancies, and implementation of new programs.
  • Conducted monthly department meetings on claims progress and investigations to administration
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Completed detailed reports, recognizing discrepancies and promptly addressing for resolution.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained a positive work environment and delivered great results
  • Assured all employees followed company policies and procedures.
  • Defined clear targets and objectives and communicated to other team members.
  • Inspected job sites and completed in-depth reports outlining safety concerns and corrective recommendations.

Child Protective Investigator

State Of Florida Department Of Children & Families
01.2013 - 11.2013
  • Investigated allegations of children at risk of abuse, neglect, abandonment, and human trafficking.
  • Conducted daily criminal background checks on suspects.
  • Conducted in depth investigations to alleged child abuse.
  • Applied state policy and regulations to complete all investigations.
  • Collected and presented findings to management, state attorneys, judges and officials.
  • Collected data from investigations and initiated appropriate planning.
  • In depth investigations included factual and constructive reporting.
  • Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Developed and implemented strategies to reduce and prevent family conflict.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.

HR Director & Office Manager

Gandia Insurance Agency
02.2011 - 01.2013
  • Managed daily office management duties
  • Developed the original employee handbook, including company’s policy and procedures
  • Developed an employee training course and evaluation systems
  • Educated employees on company policy and kept employee handbook current.
  • In charge of the hiring and firing
  • Built relationships with commercial insurance companies to acquire new appointments
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Scheduled meetings between new insurance vendors and the CEO
  • Advised CEO of new state laws, regulations, and procedures
  • Conducted quarter employee performance reviews
  • Performed disciplinary measures when needed
  • Assisted employees with their annual benefits renewal
  • Collaborated with the company’s CPA to avoid discrepancies with employee paychecks
  • Coordinated with IT to ensure office programs and systems ran smoothly

Assistant to Work Director

Wells Fargo's Operation & Processing Center
01.2007 - 02.2011
  • Supervised and coordinated mail center’s daily tasks
  • Processed mail for commercial wholesale accounts
  • Worked with Director to develop training and productive mailing systems
  • Worked closely with department’s management team to meet monthly goals
  • Investigated customer inquiries, such as mailing errors and special requests
  • Applied company’s policies and procedures to conduct investigations
  • Coordinated mail pick up and deliveries with USPS, Fed Ex, UPS & DHL
  • Created logs to reduce the amount lost mail and to establish accountability
  • Conducted quality checks with customers to ensure great service
  • Read and interpreted reports to ensure quality and high productivity levels
  • Knowledge of different mail software programs.

Education

Master of Science - Applied Behavioral Analysis

Capella University
Orlando, FL
11.2024

Bachelor of Science - Criminal Justice

University of Central Florida
Orlando, FL
08.2012

DEA - Law Enforcement Investigation And Interviewing

DEA Internship
Orlando
05.2012

Associate of Arts - General Studies

Valencia Community College
Orlando, FL
04.2009

Skills

  • Bilingual
  • Staff Supervision
  • Safe Work Methods
  • Problem solver
  • Microsoft Office
  • Time Management
  • Contract Development and Management
  • Vendor Contracts
  • Fundraising Campaigns
  • Compliance Understanding
  • Critical Thinking
  • Business Partnerships

Volunteer Work

  

• Founded Bless a Heart Foundation in 2017.
• Conducted fundraisers in Florida prior to departing to Puerto Rico.
• Bless a Heart Foundation worked with the Utuado, Puerto Rico’s Catholic church.
• Deliveries to hundreds of the most affected families in Puerto Rico included food, generators, water, clothing, and water filters.
• Organized and strategized a team of over 40 local volunteers to deliver all goods.
• Worked with local charities to have a clear picture of the most affected areas hit by hurricane Maria.

Languages

Spanish
Native or Bilingual

Timeline

Manager of Product Safety Investigations

Morgan and Morgan Law Firm
04.2015 - 05.2021

Child Protective Investigator

State Of Florida Department Of Children & Families
01.2013 - 11.2013

HR Director & Office Manager

Gandia Insurance Agency
02.2011 - 01.2013

Assistant to Work Director

Wells Fargo's Operation & Processing Center
01.2007 - 02.2011

Master of Science - Applied Behavioral Analysis

Capella University

Bachelor of Science - Criminal Justice

University of Central Florida

DEA - Law Enforcement Investigation And Interviewing

DEA Internship

Associate of Arts - General Studies

Valencia Community College

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Daniel Rodriguez