Daniel Rodriguez
Palm Bay,FL
Summary
To work within a progressive organization that will allow me to utilize my various skills as well as the opportunity to learn new skills. Cultivate a positive attitude and enduring relationships with customers. Play a key role in increasing retention as well as satisfaction rates.
High Energy, Results oriented, multi-tasks team player, articulate and presentable, with interpersonal solving skills. Experience in sales, maintenance, piping, customer service, floor tech, management and willing to learn.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Representative Technician
Green Technical Services
07.2020 - Current
- Maintain, repair, and service paint shakers, paint tinters, belted checkouts, electric carts, cart pushers, multi point camera systems with audio and pneumatic air tube systems
- Work on complex systems, perform highly technical mechanical and diagnostic tests
- Following manufacture service manuals, blueprints, schematics and diagrams
- Knowledge of basic electronics, tools and multi-meter
- Install new products, and test them to ensure they are working correctly
- Educating clients on how to use and maintain their device
- Perform maintenance and provide customer support
- Diagnose problems and come up with solutions to repair them
- Order parts needed for repairs
- Fill out detailed reports and keep records on services that have been performed
- Explain issues with equipment and repairs to customers.
Front Desk Receptionist
La Fitness
05.2023 - 02.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected fees, and payments.
- Acquired Teams training, Front Desk sole duties, Security awareness, Active shooter awareness, Skype for business, and Microsoft teams.
Field Service Technician
Aerocare Holdings
12.2017 - 07.2020
- Responsibilities include sales, delivery, pick up, and service of company products to the customer facilities in a timely and professional manner, including educating the patient/caregiver on the safe operation and use of company products
- Also, be responsible for product care and maintenance, product repair, warehouse/shop duties, vehicle care, maintenance, and tracking of inventory at all times.
Field Service Technician
Joerns Healthcare
03.2016 - 12.2017
- Responsibilities include, delivery, pick up, and service of company product to the customer facilities in a timely and professional manner, including educating the patient/caregiver on the safe operation and use of company product
- Also, be responsible for product care and maintenance, product repair, warehouse/shop duties, vehicle care and maintenance, and tracking of inventory at all times.
Day Supervisor
Treasure coast Square Mall
10.2015 - 02.2016
- Employ, train and supervise 25+ employees
- Set and meet deadlines for special projects
- Operate and maintain cleaning equipment
- Scheduling and payroll submitting.
Store Manager
Treasure Coast Car wash
06.2014 - 10.2015
- Employ, train and supervise 20+ employees
- Maintain inventory, equipment maintenance on standard schedule
- Order supplies, uniforms and vendors to repair major equipment
- Operations management, payroll, and accountant
- Oversee detailers and customer service personnel while in training period
- OSHA safety protocols and safety meetings.
Janitor/Floor Tech
Y.M.C.A
06.2012 - 06.2014
- Disinfect assigned rooms, order supplies, operate heavy duty equipment, stripped and waxed floors
- Complete all checklists, arranged for special events
- Meet Deadlines.
Education
High School Diploma -
St. James Academy
Fort Pierce05.2008
Skills
- Leadership
- Problem solving
- Time management
- Organization
- Creativity
- Decision making
- Project management
- Adaptability
- Negotiation
- Critical thinking
- Conflict resolution
- Active listening
- Interpersonal skills
References
Furnished upon request
Certification
CPR 08/26/2023 ID#FC3E87B
Additional Information
Little about my self, I enjoy the outdoors. I love walking and exploring trails. I enjoy anything that has to do with fitness. Future NASM certified personal trainer. Family time is vital to me. Love meditating, cooking, and beach time.
Languages
Spanish
Limited Working
Timeline
Front Desk Receptionist
La Fitness
05.2023 - 02.2024
Service Representative Technician
Green Technical Services
07.2020 - Current
Field Service Technician
Aerocare Holdings
12.2017 - 07.2020
Field Service Technician
Joerns Healthcare
03.2016 - 12.2017
Day Supervisor
Treasure coast Square Mall
10.2015 - 02.2016
Store Manager
Treasure Coast Car wash
06.2014 - 10.2015
Janitor/Floor Tech
Y.M.C.A
06.2012 - 06.2014
High School Diploma -
St. James Academy
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