Daniel Rodriguez
Houston,TX
Summary
I am always in search of challenging tasks, increase of responsibility and for enhancing personal development and capability. I am quick to grasp new concepts and adapt to changing environments and genuinely enjoy finding a place of discomfort and educating my way out of problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Delta Chemical Services
Deer Park, TX
01.2022 - Current
- Review customer inventory to assess lead time, projected demand for materials, and replenishment lead time of materials to be purchased and scheduled for fill, and placed in available inventory.
- Ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up, and resolution of customer concerns/inquiries.
- Participate in problem-solving teams for continuous process review and improvement.
- Execute the order entry process and manage the order fulfillment process in a timely manner.
- Coordinate all activity for assigned customer accounts, proactively address issues, and implement solutions.
- Perform SAP functions that include daily allocation of product for shipments, post the production/fill, and PGI of shipments.
- Create orders, arrange carrier pickup/appointments, add charges for billing, and release orders for shipments.
Account Manager
Gulf Coast Oil & Gas
Houston, TX
02.2019 - 01.2022
- Purchase raw material for production that meets base requirements.
- Maintain a good knowledge of company products, prices and services.
- Receive and process purchase orders to assure quick and accurate response to customer’s needs.
- Prepare and submit reports to update customer on products progress.
- Generate and submit documents to customer prior to shipping for review to ensure products meet their requirements and standards.
- Create work orders to send product for outside service.
- Enter customer orders and prepare all necessary documentation for production in company software.
- Work closely with other departments in developing and maintaining accurate records for production, planning, scheduling, inventory control, and other related items.
Schedule Coordinator
P.S.U. Unlimited
Houston, TX
05.2016 - 02.2019
- Collect necessary information to compile work orders for new jobs.
- Assist in assigning and scheduling new jobs to crews.
- Print out and compile warranty/repair work orders.
- Consult with builders to help coordinate schedule to their clients preference.
- Consult with supervisors to help coordinate crews.
- Order materials from vendors for upcoming projects.
- Print out and file invoices and sale orders.
Education
High School Diploma -
Heights High School
Houston, TX07.2006
Skills
- SAP Ariba
- Microsoft Office
- Adobe Acrobat
- Data entry
- Inventory control
- Vendor Negotiations/Management
- Purchasing
- SAP S/4 HANA
- ERP Systems
- MRP Systems
- SharePoint
- Procurement
Certification
- Google IT Suport
Timeline
Customer Service Representative
Delta Chemical Services
01.2022 - Current
Account Manager
Gulf Coast Oil & Gas
02.2019 - 01.2022
Schedule Coordinator
P.S.U. Unlimited
05.2016 - 02.2019
High School Diploma -
Heights High School
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