Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Rodriguez

Houston,TX

Summary

Adept at crafting high-quality cocktails and excelling in customer service, I significantly enhanced customer satisfaction at Credence Restaurant. With expertise in liquor, beer, and wine, and a strong multitasking ability, I successfully managed high-volume events and resolved complaints with professionalism, fostering loyalty and maximizing profits.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

5
5
years of professional experience

Work History

Bartender

Credence Restaurant
09.2024 - Current
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

The Capital Grille
01.2021 - 09.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Loch Bar
02.2020 - 01.2021
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Education

No Degree - Civil Engineering

Houston Community College
Houston, TX

High School Diploma -

Miami Sunset Senior High School
Miami, FL
05-2013

Skills

  • Strong multitasking
  • Customer service expertise
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Credence Restaurant
09.2024 - Current

Bartender

The Capital Grille
01.2021 - 09.2024

Bartender

Loch Bar
02.2020 - 01.2021

No Degree - Civil Engineering

Houston Community College

High School Diploma -

Miami Sunset Senior High School
Daniel Rodriguez