Highly motivated senior manager passionate about strengthening organizations through customer service, project execution, goal setting, and meeting metrics. Forward-thinking program manager with 8+ years of experience in recruitment, advising, project management, event planning, and data analysis. Pursuing new professional challenges with a growth-oriented organization.
Overview
9
9
years of professional experience
Work History
Advising - Coordinator 2 (Senior Manager)
Houston ISD
07.2023 - Current
Serve as the District Financial Aid Lead, implementing trainings to advising and counseling professionals with the FAFSA and TASFA application process.
Organized financial aid workshops and presentations for all high schools in one of the largest school district in Texas, with a focus on providing assistance for mixed-status families and students with special circumstances.
Maximized advising performance by monitoring daily/monthly activities and mentoring team members over high schools in the West Division of our district.
Participate in the hiring process of new employees, from selection to interviewing and onboarding, ensuring they understand our department's duties, policies, and objectives.
Implement districtwide college-bound culture initiatives and programs and serve as district representative with community, local, and state organizations.
Accomplished multiple tasks within established timeframes to meet department metrics regarding college acceptances, financial aid completion, scholarships and awards.
College & Career Readiness Manager
Houston ISD- Dept. of College Readiness
06.2021 - 07.2023
Oversee a team of advisors and managers with leading strategic planning to reach state and departmental goals in financial aid apps, college applications, advising sessions, and total scholarships awarded for the entire district.
Financial Aid Manager leading the financial aid initiative for our entire district through collaborations with high school college readiness managers and streamlining new methods to organize workshops and programming to ensure every high school reaches our 85% goal of financial aid submission from a total class size of over 11,500 seniors.
Manage the Wings/ALAS Program aimed to support Latinx and immigrants' students through 1-on-1 advising, empowerment workshops and parent outreach. As manager, schedule monthly and individual meetings with Wings advisors to develop communication strategy to students, share best practices executing program objectives, and report weekly data to reach monthly benchmarks.
Create virtual and in-person events for parents and student grade levels 9th -12 grade that provides information on college application processes and financial aid.
Developed and tracked metrics to measure the effectiveness of college and career readiness initiatives, while overseeing several committees such as the Dreamers Committee and Senior Outreach Committee.
College & Career Readiness Advisor
Houston ISD - Dept of College Readiness
08.2016 - 05.2021
Provided advising to a unique student population from low-income, underserved communities in the Southwest side of the city, as well as provide college counseling, career exploration opportunities, recruitment, explaining post-secondary options, financial literacy, and giving guidance through various application processes.
Lead advisor assisting senior classes ranging from 300-500 seniors through the college application process, financial aid, and scholarships, and matching them with supplemental programs such as POSSE, UT Youth Engagement, EMERGE, Genesys Works, Ascending to Men, etc.
Researched immigration statuses, review visas, and connect with community partners to better serve and meet the needs of our high immigrant student and family population.
Serve as the lead point of contact of the schoolʼs college center, responsible for organizing community and university programs and fairs on campus.
Build and maintain relationships with all grade-level teachers and stakeholders to collaborate on supporting all students based on academic and non-academic needs strategically.
Participated in several committees that offered support in district-wide events, student advising, and summer training.
Education
MBA - Human Resource Management
University of Houston - Downtown
Houston, TX
08-2025
Bachelor of Science - Bioenvironmental Sciences
Texas A&M University
College Station, TX
12.2013
Skills
Project Management
Learship
Salesforce Experience
Customer Service
Program Management
Public Speaking
Proficient in Microsoft Office: Word, Excel, Powerpoint, Outlooks, & Team
Affiliations
National College Attainment Network (NCAN)- FAFSA Focus Group -Participating in a group exploring all aspects of the recent FAFSA simplification legislation and working on ideas for implementation by identifying challenges and issues that may need addressed and sent to the U.S. Dept of Education
Latinos for Education, Inc. - Aspiring Latino Leaders Fellowship: Participated in a 9-month leadership development program designed to equip education professionals with the skills, network, and strategic insights needed to develop leadership skills and drive systemic change in education. Through a research-based curriculum and access to influential education leaders, Fellows gain the tools to expand their impact—ensuring students, families, and communities benefit from strong, effective leadership. 2024
Financial Aid Squad Manager: Managed a separate team of 2 advisors to satisfy the financial aid graduation requirement to meet state/department goals.
Copilot Texting Manager: Led a committee of 8 managers/advisors with providing personalized messaging and reports for all grade levels 9th- 12th through the Salesforce platform.
Wings/Alas Program Manager: Managed ten advisors, and 14 high schools, with a cohort of over 200 seniors producing $4,071,242 in scholarships & grants.