Dependable delivery driver with a strong commitment to customer satisfaction and safety compliance. Known for efficient package routing and adherence to traffic regulations.
Detail-oriented professional with experience in logistics and inventory management. Proven ability to enhance operational efficiency and ensure safety compliance while fostering teamwork and strong customer relationships.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Family Delivery
09.2025 - Current
Adhered to all HIPAA regulations while handling confidential patient information for deliveries.
Operated delivery vehicle safely while adhering to traffic regulations and company policies.
Managed package routing using GPS technology for efficient deliveries.
Conducted pre-trip inspections to ensure vehicle safety and compliance.
Communicated with dispatch regarding delivery status and any issues encountered.
Provided excellent customer service during package drop-offs, enhancing client satisfaction.
Adapted to changing routes and schedules based on real-time traffic conditions.
Sales Lead Keyholder
La Michoacana Ice Cream Parlor
01.2025 - 07.2025
Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Completed store opening and closing procedures.
Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
Developed customer loyalty through exceptional service, resulting in increased repeat business.
Managed inventory effectively, ensuring optimal stock levels for high-demand products.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Streamlined opening and closing procedures as integral member of store staff.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Warehouse Worker
Skechers
09.2024 - 01.2025
Operated material handling equipment to efficiently move products within warehouse.
Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
Assisted in implementing safety protocols, contributing to a safer work environment for all staff.
Collaborated with team members to optimize workflow and enhance overall productivity in warehouse operations.
Maintained cleanliness and orderliness of workspaces, supporting effective operations and safety regulations compliance.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Drove forklifts, pallet jacks and other equipment to move materials.
Zone Chief
Senan-(National Aeronaval Service of Panama)Air-Naval Reginal Headquarters
01.2020 - 08.2023
Led operational planning for air and naval missions, ensuring strategic alignment with agency objectives.
Developed training programs for personnel, enhancing skills in aeronaval operations and safety protocols.
Coordinated logistics for mission execution, optimizing resource allocation and deployment effectiveness.
Implemented process improvements that increased efficiency in air-naval communication systems.
Conducted performance evaluations of team members, fostering professional growth and accountability.
Analyzed operational data to identify trends, informing decision-making for enhanced mission outcomes.
Collaborated with cross-functional teams to streamline workflows and enhance inter-agency cooperation.
Established protocols for emergency response scenarios, improving readiness and crisis management capabilities.
Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
Considered and approved policies to support company initiatives and overall performance.
Delivered consistent results under tight deadlines by prioritizing tasks efficiently in accordance with business goals.
Education
Bachelor of Science - Police Sciences
University of Panama
Panama
01-2021
Western Hemisphere Institute For Security Cooperation
Fort Benning, GA
03-2019
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Stocking and inventory
Forklift operation
Safe driving record
GPS and route planning
Clean driving record
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Delivery Driver
Family Delivery
09.2025 - Current
Sales Lead Keyholder
La Michoacana Ice Cream Parlor
01.2025 - 07.2025
Warehouse Worker
Skechers
09.2024 - 01.2025
Zone Chief
Senan-(National Aeronaval Service of Panama)Air-Naval Reginal Headquarters
01.2020 - 08.2023
Bachelor of Science - Police Sciences
University of Panama
Western Hemisphere Institute For Security Cooperation