Daniel Rodriguez
Georgetown
Summary
Dynamic project manager with a strong background in field coordination and progress reporting. Adept at conducting risk assessments and developing mitigation strategies, ensuring project success while fostering client relationships and promoting safety protocols.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Project Manager
Beckwith Electronics
Pflugerville, TX
01.2023 - Current
- Led cross-functional teams to execute large-scale projects on time and within budget.
- Developed project plans, schedules, and resource allocation strategies for field operations.
- Conducted risk assessments and developed mitigation strategies to address potential project challenges effectively.
- Facilitated knowledge sharing across the organization by documenting best practices learned from each project experience.
- Conducted risk assessments to proactively address potential challenges before they escalated into major issues.
- Strengthened client relationships, providing regular updates on project status and addressing concerns promptly.
- Delivered completed projects on time by prioritizing multiple tasks.
- Trained employees in safety procedures and protocols as directed by company regulations.
Service Technician
Convergint
Pflugerville, TX
12.2014 - 01.2023
- Diagnosed and repaired electronic systems, ensuring optimal functionality and safety standards.
- Conducted routine inspections and maintenance on fire alarm systems to enhance reliability.
- Collaborated with cross-functional teams to implement service improvements and streamline operations.
- Developed troubleshooting protocols that increased efficiency in diagnosing system failures.
- Analyzed customer feedback to refine service offerings and improve client satisfaction metrics.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Service Technician
Koetter Fire Protection
Pflugerville, TX
02.2008 - 12.2014
- Conducted routine inspections and maintenance on security systems to enhance reliability.
- Mentored junior technicians, fostering skill development and promoting best practices in service delivery.
- Managed inventory of tools and equipment, ensuring availability for timely service execution.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware issues.
Education
High School Diploma -
Rivera High School
Brownsville, TXSkills
- Field coordination
- Health and safety
- Project closeout
- Scope management
- Subcontractor management
- Progress reporting
- Project forecasting
Certification
- Fire Alarm License
- Certified - Silent Knight, EST3, EST4, I/O, QuickStart, HUGS by Stanley
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Project Manager
Beckwith Electronics
01.2023 - Current
Service Technician
Convergint
12.2014 - 01.2023
Service Technician
Koetter Fire Protection
02.2008 - 12.2014
High School Diploma -
Rivera High School