Driven Account Executive with distinct understanding of technology staffing augmentation and commitment to increasing sales for maximized company revenue. Knowledgeable about conflict resolution, solutions-oriented problem solving and Salesforce use. Known for excellent customer service and great salesmanship.
Overview
9
9
years of professional experience
Work History
Solutions Advisor
Wahsega Labs
03.2021 - Current
Enhanced client satisfaction by providing tailored solutions and personalized advice.
Identified opportunities for process improvement, leading to increased efficiency and productivity within the team.
Developed and maintained strong relationships with key stakeholders, ensuring smooth project collaboration and timely delivery.
Analyzed complex problems to develop effective strategies, resulting in successful project outcomes.
Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
Increased sales by establishing rapport with customers and identifying their needs.
Trained and mentored new sales representatives.
Utilized Salesforce and SalesLoft to manage customer accounts and track performance metrics.
Established new accounts through cold calling and personal visits to potential customers.
Senior Account Executive
Beacon Hill Staffing Group LLC
03.2020 - 03.2021
Responsible for identifying and developing relationships with enterprise client companies
Tracked by metrics and KPIs
Responsible for researching, identifying and making introductory calls to prospects on behalf of BHT contract services division
Cold-calling / Warm-calling / Call blocks
Had to build long-term partnerships with companies by visiting their offices, delivering sales presentations, gaining an understanding of their staffing requirements and working with a team of recruiters to refer appropriate candidates for open searches
Focus on technology IT staff augmentation opportunities and solutions
National Account Management focus working with market Account managers internally to help saturate current accounts we provide for nationally
Hold weekly meetings giving guidance on how to get in front of hard to catch managers / objections / brainstorm on how to get into new division within accounts
Followed up on previous day activity and set Boolean searches / board recommendations / LinkedIn Recruiter / Job Postings / Blog searches / Erecruit searches / etc
Specialties include: Information Technology (IT), Health Information Management (HIM), Government Services, Managed Staffing Programs (MSP), Vendor on Premise Programs (VOP), Contract/Contingent Staffing, Direct Hire Placement, Human Capital Solutions, Talent Acquisition Programs, Consulting Services, Business Intelligence Solutions
Information Technology: Enterprise Architects, Network Engineers (Cisco, CCNA, CCNP, CCVP, CCIE), Network Administrators, Avaya, Nortel, Storage Area Networking (SAN), Server Administration (Unix, Microsoft Windows, Microsoft Exchange), Security (CISSP) Desktop, Helpdesk, Business Applications, Developers (.NET, C#, VB, C++, Java, Mainframe
Front Stack, PHP, ServiceNow, Salesforce), Business Analysts, Project Managers, Quality Assurance (QA) Testers, Database Administration (Oracle & SQL DBA), Data Warehousing, Business Intelligence (SSAS, SSRS, SSIS, Tableau, PowerBI, Cognos, JasperSoft, Pentaho, SAP), Cloud Architects (Azure, AWS, GCE), Solution Architects, C-Level Suite Executives, and everything else that falls in Information Technology.
Secured 25 new accounts to increase company revenue and drive market share.
Senior Account Executive
Compucom
07.2018 - 03.2020
Communicated with candidates on assignment via telephone and email
Verified documents, submitted paperwork and managed onboarding process
Maintained work structure by updating job requirements and job descriptions for all positions
Performed full-cycle recruiting, including sourcing, interviewing, negotiations, and hiring
Elevated new business opportunities while implementing effective networking strategies
Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over $500,000
Sold technology staffing solutions to new and established customers
Created prospect rapport by approaching leads and cultivating strong business relationships through sales
Met with new customers to provide product and service information, listen to needs and learn about business operations
Consulted with clients on business issues and developed innovative proposals.
Senior Account Executive
Robert Half Technology
07.2017 - 07.2018
Promoted company offerings to diverse customers with a targeted and disciplined approach
Met with new customers to provide product and service information, listen to needs and learn about business operations
125 Cold calls daily, calling on leads and job postings, attending networking event groups, and through the use of tools such as Saleforce.com, LinkedIn, and our proprietary database
Negotiate and establish contractual/ recruiting agreements with clients
Provide customer service counsel clients on strategy to attract on-board talent
Generated over $400,000 dollars for Robert half by placing IT consultants for certain IT projects and initiatives
Identify, recruit and place highly experienced and skilled Information Technology professionals
Developing and maintaining a strong pipeline of qualified IT talent to submit to current and future clients
Educate clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances.
New Business Development Manager
Kforce
11.2016 - 07.2017
Contacted new and existing customers to discuss how their needs could be met through specific Technology Staffing Services
Identified prospective customers by using business directories and following leads from existing clients
Built relationships with customers to promote long term business growth
Set weekly goals of setting 25 client appointments a week
Managed a team of 6 account executives
Generated over 5 new job orders a week
Ranked number 1 Business Development by exceeding my weekly client visits goal by 110%.
Account Executive
Comcast Business
01.2015 - 11.2016
Contacted new and existing customers to discuss how their needs could be met through specific products
Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Prospected and conducted face-to-face sales calls with business executives and business owners throughout assigned territories
Increased sales by 110% with execution of full sales cycle processing from initial lead processing through conversion and closing
Identified customer needs and achieved service levels that met and exceeded expectations
Reviewed accounts monthly to monitor and track customer satisfaction and complaints
Liaised between clients and support team to resolve issues quickly and effectively
Secured over 30 new accounts to increase company revenue and drive market share
Completed over 125 cold calls per week to bring in new customers, maintaining 94% conversion rate.
Education
MBA - Business Management
St. Thomas University
Miami, FL
07.2016
Bachelor of Arts - Business Administration And Management
St. Thomas University
Miami, FL
03.2014
Skills
Forecast preparation
Sales forecasting management software
Vendor management
Marketing strategy implementation
Sales quota achievement
Detail-oriented
Salesforce
Territory sales management
Enthusiastic about networking
Networking
Business Development
Territory Management
Contract Negotiation
Customer Relations
Timeline
Solutions Advisor
Wahsega Labs
03.2021 - Current
Senior Account Executive
Beacon Hill Staffing Group LLC
03.2020 - 03.2021
Senior Account Executive
Compucom
07.2018 - 03.2020
Senior Account Executive
Robert Half Technology
07.2017 - 07.2018
New Business Development Manager
Kforce
11.2016 - 07.2017
Account Executive
Comcast Business
01.2015 - 11.2016
MBA - Business Management
St. Thomas University
Bachelor of Arts - Business Administration And Management