Daniel Roland

Goal-oriented individual with a wide-range of experience as an effective creator of service structures with thoughtful organization, efficient team management while boosting volume and increasing sales opportunities, as well as creating displays to intrigue and engage clients.

• Office/Admin Support
• Quality Customer Service
• Communication Skills
• Sales & Marketing Strategies
• Key Account Management
• Client Relationship Building
• Event Planning/Coordination
• Client Database Management
• Organizational Development
• Inventory Control Processes
• Budget & Cost Control

• Executive Assistant/Company Dance Member, City Gate Dance Theater, Atlanta, GA, Served as the Executive Assistant maintaining studio services including liaising with students and clients, managing instructor schedules, compiling reports, assisting the Studio Manager and Area Director., Manage student appointments, answering phones, sorting correspondence, and performing office duties., Assist with preparing documents, filing, scanning, record-keeping, and other clerical work as needed., Collaborate with dance teachers to design and execute professional-quality dance performance opportunities for all students while investing the community in the vital role of the arts in education.
• Server Supervisor/Event Manager, Soiree Catering and Events, Atlanta, GA. Responsible for the set-up and break-down of our catering and events, working closely with operations team to help problem solve, forecast needs, and provide memorable and pleasing client-experiences., Built and maintained close relationships with Event Planners, sales team, and operating departments., Accurately determined vendor costs and stays within allocated budget and applicable per diem., Reviewed estimates, contracts and event orders for accuracy and company standards.
• Personal Assistant, Meghan Bazemore Consulting, Atlanta, Answered phone, set appointments, produced gift for clients, and organized management schedules., Provided full administrative support, prepared documentation for outside mailings, proofreading, filing, and copying, and organized large mailings. Planned, developed and managed all special events and sales promotions. Tracked personal checkbook, paid bills, prepared invoices, corporate and billing reconciliation.
• Intern, Fly on a Wall, Atlanta, GA. Provided aid before and during dance performances, assisted with check-in and distribution of items to students, and assisted with preparations for school auditions., Supported in the development of fundraising campaigns, tracked and processed incoming donations, thank you/acknowledgement letters, and mailing list. Organized schedules and general communication between clients and staff. Assisted with social media/website updates, production of newsletters, and occasional video filming/editing.
• Other experiences include; Hosting with Ra Sushi, and Yeppa& Co.