Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Daniel Roldan

Palisades Park,New Jersey

Summary

Highly motivated and detail-oriented Computer Science student with an Associate Degree in Computer Science and intermediate-level programming skills in Java, Python, and C++. Currently pursuing certifications in network management and protection to enhance expertise. With basic knowledge in troubleshooting and resolving technical issues, with a strong passion for delivering exceptional service. Seeking an IT help desk role to utilize technical knowledge and certification skills to support and assist users, while continuing to grow and develop in the field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receiving Coordinator

Empire Office
03.2023 - Current
  • Facilitated timely order processing by ensuring accurate logging and tracking of received items in the database.
  • Maintained a safe and orderly work environment, conducting regular inspections and addressing potential hazards promptly.
  • Collaborated with purchasing department to resolve discrepancies in shipments, ensuring prompt resolution and customer satisfaction.
  • Ensured compliance with industry regulations, maintaining proper documentation for all received goods as required.
  • Reduced shipment errors by closely monitoring incoming products and verifying accuracy with purchase orders.
  • Managed high-volume periods effectively through strategic workforce allocation during peak hours or seasonal fluctuations.

Supervisor of Operations

Home Depot
08.2018 - 11.2022
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Education

Associate of Science - Computer Science And Programming

Hudson County Community College
Jersey City, NJ
05.2023

Skills

  • Programming Languages:

-Java

-Python

-C

  • Basic Understanding of:

-Software Installation

-VPN Configuration

-Printer setup

-Application support

  • Currently Working on:

-Network configuration

-LAN switching technologies

-IP Addressing and Subnetting

Certification

  • CompTIA Security+ (in progress)
  • CompTIA Network+ (in progress)

Languages

Spanish
Native or Bilingual

Timeline

Receiving Coordinator

Empire Office
03.2023 - Current

Supervisor of Operations

Home Depot
08.2018 - 11.2022

Associate of Science - Computer Science And Programming

Hudson County Community College

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Daniel Roldan