Daniel Rollins

Displayed sound judgement and decision making under extreme stress and in adverse conditions during critical situations impacting public safety.

Trained 19 new police officers with on-the-job training during shifts and details as their Field Training Officer (FTO).

Holds 8 Instructor Certifications including semi-auto pistol instructor, patrol rifle instructor, patrol shield instructor, close quarters battle instructor and more, training department and regional police officers as well as SWAT officers in tactics and weapons handling.

SWAT member from 2022- current. Sniper element member 2024- current.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Oversaw Shipping / Receiving, Warehouse, and Kit Making Departments.

• Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
• Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
• Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
• Deployed with VRC-30 Det 3 in 2007 and 2008 in support of OIF and OEF.