Daniel Romero
Greenville,SC
Summary
Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service, sales and communication skills. Offering personality, professionalism and communication skills to successfully engage new and existing customers. Adept at identifying and matching customers with products and services by conducting interviews and discussing financial needs to exceed goals expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
District Sales Representative
Gordon Food Service
Greenville, South Carolina
03.2024 - Current
- Conducted market research to identify potential customers and develop sales strategies.
- Developed relationships with key accounts, providing technical advice and support.
- Identified and pursued opportunities for new business growth.
- Managed a portfolio of existing customers, ensuring their needs were met on an ongoing basis.
- Resolved customer complaints in a timely manner while maintaining a positive relationship with clients.
- Maintained accurate records of all sales activities including orders, pricing and delivery information.
- Analyzed competitor activity and adjusted strategies accordingly.
- Generated weekly reports on sales performance metrics for management review.
- Negotiated contracts with vendors for discounts or improved services.
- Ensured compliance with company policies regarding safety regulations and ethical standards.
- Collaborated closely with colleagues in different departments such as finance, logistics.
- Implemented strategic initiatives designed to boost sales and profitability targets.
- Expanded reach of sales opportunities by continuously developing business operations and strategies.
- Identified and closed on new business and consistently increased current industry sales.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Personal Banker
Wells Fargo
Greenville, South Carolina
04.2023 - 02.2024
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Followed operational standards, promoting security, risk management, and compliance.
- Maintained position of trust and responsibility by keeping customer business confidential.
- Educated customers on a variety of retail products and digital solutions, enhancing customer experience.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Partnered with loan and mortgage officers, and financial advisors to provide clients with optimal financial solutions.
- Used product knowledge and abilities to execute consumer loans and other services.
- Maintained and built strong client relationships through quality, personalized interactions.
- Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Restaurant General Manager
Claudio's Bistro
Woodruff, South Carolina
02.2020 - 04.2023
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Tracked monthly sales to generate reports for business development planning.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Collaborated with chef to analyze and approve food and beverage selections.
- Implement new strategies to increase sales.
- Develop marketing strategies to increase the level of customers.
- Analyze, implement and develop strategies for the opening of new restaurants.
- Create food and drink menu according to the concept and needs of the restaurant
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained schedule of class assignments to meet deadlines.
Education
English -
Agape English Language Institute For Internationals
Greenville, SC2019
Bachelor of Business Administration -
UGM
Mexico 09.2017
Skills
- Customer service best practices
- Account Maintenance
- Banking Policies and Procedures
- Bilingual in Spanish
- Customer Relationship Management
- Leadership skills
- B2B Sales process
- Full-cycle sales process
- Effective customer upselling
- Business Development
- Decision-Making
- CRM Software
- Territory Management
- Sales Pipeline Management
- Organization and prioritization
- Adaptable
- Influencing and persuasive
- Negotiation Tactics
- Financial Services
- Business development
- Operations Management
- Staff Management
- Relationship Building and Management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- ServSafe
- T.I.P.S
- Licensed SAFE
- CRM
Timeline
District Sales Representative
Gordon Food Service
03.2024 - Current
Personal Banker
Wells Fargo
04.2023 - 02.2024
Restaurant General Manager
Claudio's Bistro
02.2020 - 04.2023
English -
Agape English Language Institute For Internationals
Bachelor of Business Administration -
UGM
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