Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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Daniel Romero

Summary

Hospitality professional with background in leading bar operations and creating exceptional guest experiences. Successfully managed bar staff, ensuring seamless service and high standards of quality. Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Proficient in mixology and customer service, valued for leadership and interpersonal skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Bartender

The Manship Wood Fired Kitchen
08.2022 - Current
  • Created signature cocktails that became top sellers, contributing to overall revenue growth
  • Trained new bartenders on drink recipes, proper techniques, and customer service standards
  • Ensured compliance with all health and safety regulations regarding food handling and alcohol service
  • Collaborated with the kitchen staff to coordinate food and beverage orders for seamless service delivery

Manager

Dumbo's on Duling
02.2022 - 07.2022
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Maintained high standards of quality control to ensure customer satisfaction
  • Provided ongoing coaching and mentoring to team members, supporting their professional development
  • Resolved customer complaints or issues promptly while maintaining a positive brand image
  • Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc

Lead Server

Barrelhouse Gastropub
02.2020 - 02.2022
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
  • Observed servers to provide feedback and coaching in areas requiring improvement.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.

Server

Lou's Full Serve
10.2018 - 02.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Lead Bartender

Babalu Tacos and Tapas
01.2015 - 08.2018
  • Trained new bartenders on drink recipes, proper techniques, and customer service standards
  • Ensured compliance with all health and safety regulations regarding food handling and alcohol service
  • Provided exceptional customer service by promptly addressing any concerns or issues raised by patrons
  • Managed cash handling procedures including opening/closing registers, reconciling cash drawers, and preparing bank deposits daily/weekly/monthly basis as required by company policy

Assistant Manager

Custom Tailoring By Al
05.2013 - 08.2015
  • Check daily and weekly production
  • Return clothes
  • Inform customers of progress on requests
  • Organize clothes
  • Clean store
  • Assist owner

Education

High School Diploma -

Northwest Rankin High School
Flowood, MS

No Degree - Business Marketing

Mississippi College
Clinton, MS

Skills

  • Phone etiquette
  • Bilingual
  • Typing
  • Customer service
  • Organizational skills
  • Computer Skills
  • Superior customer service
  • Social media marketing
  • Time management
  • Front desk
  • Data entry
  • Sales
  • Computer skills

Certification

Driver's License

Personal Information

  • Visa Status: Authorized to work in the US for any employer
  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Lead Bartender

The Manship Wood Fired Kitchen
08.2022 - Current

Manager

Dumbo's on Duling
02.2022 - 07.2022

Lead Server

Barrelhouse Gastropub
02.2020 - 02.2022

Server

Lou's Full Serve
10.2018 - 02.2020

Lead Bartender

Babalu Tacos and Tapas
01.2015 - 08.2018

Assistant Manager

Custom Tailoring By Al
05.2013 - 08.2015

High School Diploma -

Northwest Rankin High School

No Degree - Business Marketing

Mississippi College

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