Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Daniel Romero

The Coffee House
Eugene,OR
1
Certification
7
years of professional experience

Dynamic and results-driven professional with extensive experience in customer service at The Coffee House. Proven ability to enhance guest engagement and satisfaction through effective communication and problem-solving. Bilingual and adept at training staff, I excel in fast-paced environments while consistently achieving sales goals and maintaining high-quality service standards.

Work History

Server

7 Years 1 Month
The Coffee House | 06.2019 - Current
  • Provided exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with team members to ensure timely food and beverage delivery.
  • Assisted in training new staff on menu items and service protocols.
  • Managed cash register operations, ensuring accurate transactions and balancing receipts.

Sales Associate

8 Months
Big 5 Sporting Goods | 11.2025 - 07.2026
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions accurately using POS systems to ensure efficient checkouts.
  • Maintained organized and visually appealing merchandise displays to attract customer interest.
  • Collaborated with team members to achieve daily sales goals and enhance store performance.
  • Provided product knowledge and support, increasing customer satisfaction and loyalty.

Expeditor

1 Year 5 Months
Clearwater | 03.2024 - 08.2025
  • Coordinated inventory flow between departments to ensure timely delivery of materials.
  • Communicated with suppliers to track orders and resolve discrepancies efficiently.
  • Monitored production schedules, adjusting timelines to meet operational demands.
  • Collaborated with team members to streamline processes and reduce delays in shipments.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.

Server

2 Months
Seoul K Foods | 07.2024 - 09.2024
  • Upsold menu items and specials, contributing to increased sales revenue.
  • Monitored inventory levels, notifying management when supplies needed replenishment.
  • Resolved customer complaints promptly, maintaining high satisfaction levels among patrons.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

- Cann

Associate of Science - Science Education

Oregon Coast Community College | 400 SE College Way, Newport, OR 97366

Bachelor of Science - Biological And Physical Sciences

University of Oregon | Eugene, OR | 06.2028

High School Diploma

Newport High School | 322 NE Eads St, Newport, OR 97365 | 06.2024

IB Classes

Skills

Customer Service is my top priority no matter what circumstances I face
I love engaging with community even outside of my workplace
Fast pace learner
Bilingual to help those who struggle in English
University student while always having the college mindset of staying busy
Familiar with Restaurant industry very well.
Guest Engagement
Always follows company/business policies

Certification

Biology cannabis Extraction Science Lab Certification

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Big 5 Sporting Goods
11.2025 - 07.2026Read More

Server

Seoul K Foods
07.2024 - 09.2024Read More

Expeditor

Clearwater
03.2024 - 08.2025Read More

Server

The Coffee House
06.2019 - CurrentRead More

from Cann
Read More

Oregon Coast Community College

Associate of Science from Science Education
Read More

University of Oregon

Bachelor of Science from Biological And Physical Sciences
Read More

Newport High School

High School Diploma
Read More
Daniel Romero