Daniel Rosales
Beaumont,CA
Summary
Trained Tower Technician expertly climbs communication towers to install, replace or repair antennas and auxiliary equipment used to transmit and receive radio waves. Demonstrates sound understanding of climber safety, equipment, hazard analysis and safe rescue techniques. Maintains flexible work hours, frequent travel and labors at elevated heights in extreme weather conditions to help wireless network operators maintain service and coverage for customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Tech position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Tower/Troubleshooting Technician
Total Telco Specialists
Orange , CA
09.2018 - Current
- Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
- Leveraged sweep testing tools and software to test operation of tower transmission components.
- Set up, configured and used complex testing equipment to align, maintain and repair microwave and radio systems.
- Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
- Tested equipment, networks and servers for signal strength and security vulnerabilities using specialized equipment.
- Safeguarded communications by providing consistent device and network security.
Assistant Manager
Amazon
Redlands, CA
09.2018 - 02.2020
- Tracked production and quality control systems to proactively identify deficiencies.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Created and enforced detailed organization processes to increase quality and service standards.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Customer Service Associate
Kohls Department Store
Moreno Valley, CA
11.2016 - 08.2018
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Executes excellent sales floor merchandising and selling.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Delivery Driver
Fedex
Ontario, CA
02.2020 - 12.2020
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Diploma - General Ed
08.2013 - 06.2017
Skills
Issue Analysis
Time management
Equipment calibration
Mechanical Knowledge
Performance improvement
Written/Verbal Communication
Troubleshooting
Equipment Maintenance
Signal strength tests
Device repair and assembly
Wiring installation
Technical troubleshooting
Excellent Communication
Problem-Solving
Multitasking Abilities
Staff Management
Staff supervision
Shipping and receiving
Bilingual Spanish
Service recommendations
Analytical and Critical Thinking
Active Listening
Attention to Detail
First Aid/CPR
Data Entry
Maintenance and Repair
Production Assistance
Extensive Organizational Skills
Order picking and processing
Safe driver training
Quality Standards
Teamwork and Collaboration
Timeline
Delivery Driver - Fedex
02.2020 - 12.2020
Tower/Troubleshooting Technician - Total Telco Specialists
09.2018 - Current
Assistant Manager - Amazon
09.2018 - 02.2020
Customer Service Associate - Kohls Department Store
11.2016 - 08.2018
Beaumont High School - Diploma, General Ed
08.2013 - 06.2017