Daniel Rosales
Dallas
Summary
Dynamic Dock Supervisor at Saia LTL Freight with expertise in warehouse management and training. Successfully led a team to enhance workflow efficiency and implemented process improvements. Recognized for exceptional interpersonal skills and a commitment to quality control, fostering strong client relationships and driving repeat business.
Professional logistics supervisor with strong background in managing dock operations efficiently. Skilled in team coordination, problem-solving, and ensuring timely deliveries. Known for adaptability and reliability in meeting shifting demands. Expertise in inventory management, safety protocols, and process optimization.
Overview
20
20
years of professional experience
Work History
Dock Supervisor
Saia LTL Freight
06.2018 - Current
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Implemented loading dock process and productivity improvements.
Delivery Abd Pickup Driver/ City P&D
Saia LTL Freight
07.2005 - 06.2018
- Adhered strictly to traffic laws and regulations, maintaining an excellent driving record throughout employment tenure.
- Enhanced route efficiency for faster pickups with thorough knowledge of local areas.
- Handled challenging situations calmly and professionally, addressing customer concerns effectively.
- Collaborated effectively with other drivers on shared routes to optimize time management while still prioritizing customer needs during pickups operations.
- Streamlined communication between team members using digital tools such as mobile apps or GPS devices for seamless coordination during pickups.
- Offered assistance with navigation or locating specific destinations as needed by customers during pickups, showcasing excellent interpersonal skills and professionalism.
- Increased overall punctuality rates by constantly updating dispatchers on estimated arrival times based on real-time traffic conditions.
- Developed strong relationships with regular clients, leading to increased repeat business.
- Continuously sought opportunities for professional development by attending industry trainings and staying up-to-date on best practices in pickup driving services.
- Assisted customers with loading and unloading items, ensuring proper care of their belongings.
Education
High School Diploma - Engineer Drafting
Trimble Tech High School
Fort Worth, TX05.1989
Skills
- Shipping and receiving
- Warehouse management
- Training and coaching
- Quality control
- Freight handling
- Load planning
- Inventory management
Timeline
Dock Supervisor
Saia LTL Freight
06.2018 - Current
Delivery Abd Pickup Driver/ City P&D
Saia LTL Freight
07.2005 - 06.2018
High School Diploma - Engineer Drafting
Trimble Tech High School
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