Daniel Rosendo
Middletown
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Nike
07.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Sales Associate
Nike
11.2019 - 07.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cash Lead
Adidas
04.2017 - 11.2019
- Increased customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Streamlined cashier training materials to maximize ease of learning for new employees, reducing ramp-up time significantly.
- Managed daily cash flow for optimal efficiency, ensuring accurate counts and timely deposits.
- Maintained a clean, organized work environment to promote efficient operations and improve overall customer experience.
- Provided exceptional leadership in guiding team members toward achieving individual performance goals while maintaining a cohesive team dynamic.
- Enhanced loss prevention efforts by meticulously monitoring cashier stations and identifying potential risks.
Education
Associate of Applied Science - Business Management
SUNY Orange
Middletown, NY12.2022
High School Diploma -
Monroe Woodbury High School
Monroe, NY06.2019
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
- Administrative operations
- Training and coaching
Accomplishments
- Sociedad Honoria Hispanica Recipient (Spanish Honor Society)
- NY State Seal of Biliteracy Recipient
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Nike
07.2022 - Current
Sales Associate
Nike
11.2019 - 07.2022
Cash Lead
Adidas
04.2017 - 11.2019
Associate of Applied Science - Business Management
SUNY Orange
High School Diploma -
Monroe Woodbury High School
Similar Profiles
Rosa KimRosa Kim
Sales Specialist / Higher-Duties at NikeSales Specialist / Higher-Duties at Nike
Hailey ColeHailey Cole
Sales Associate at NikeSales Associate at Nike
MAKAILA HICKSMAKAILA HICKS
Operations Manager at NikeOperations Manager at Nike
Leilani CepedaLeilani Cepeda
Visual Merchandiser & Consumer Experience at NikeVisual Merchandiser & Consumer Experience at Nike
Evan ManganEvan Mangan
Paraprofessional at Appoquinimink School DistrictParaprofessional at Appoquinimink School District