Daniel Roush
Commerce City,Colorado
Summary
Customer-oriented Manager offering over 30 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
19
19
years of professional experience
Work History
Store Manager
Pioneer Landscape Centers
Brighton , Colorado
2021.03 - 2024.03
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
Property Management Specialist
Lift Property Management
Commerce City , Colorado
2020.02 - 2021.03
- Coordinated with contractors to complete repairs, renovations, and other improvements to properties.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Handled resident complaints and expedited maintenance requests.
- Monitored external vendors responsible for landscaping services or pest control at managed properties.
Assistant Store Manager
Home Depot
Many , Colorado
2005.05 - 2018.09
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Organized weekly meetings with department heads to review progress on key objectives.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
Education
High School Diploma -
Arvada West High School
Arvada, COEnvironmental Graphic Design
Metropolitan State University of Denver
Denver, COSkills
- Maximizing Profitability
- Strategic Sales
- Customer Service Management
- Staff Training
- Personnel Training And Development
- Workplace Safety
- Entrepreneurial Leadership
- Goals And Performance
- Reliable
- Strong Multi-Tasking
- Team Management
- Friendly And Positive
Timeline
Store Manager
Pioneer Landscape Centers
2021.03 - 2024.03
Property Management Specialist
Lift Property Management
2020.02 - 2021.03
Assistant Store Manager
Home Depot
2005.05 - 2018.09
High School Diploma -
Arvada West High School
Environmental Graphic Design
Metropolitan State University of Denver
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