Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Daniel Rubanguka

renton

Summary

Dynamic professional with a proven track record at Danone, excelling in customer service and logistics. Adept at problem-solving and maintaining high attention to detail, I effectively managed inventory and ensured safety protocols. Certified in CPR, I thrive in team environments, demonstrating strong leadership and communication skills to enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

Security Role

Christian International Church
01.2019 - 02.2025
  • - Ensured safety, monitored events, and provided assistance to attendees.
  • - Certified in CPR.
  • - Maintained a secure environment for church events, ensuring the safety of all attendees.

Customer Representative

Danone
Louisville
04.2020 - 12.2024
  • - Provided exceptional customer service and support in a fast-paced environment.
  • Maintained customer records in company database.
  • Cross-sold products and services when appropriate.
  • Verified accuracy of incoming shipments against purchase orders.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Customer

Ground Effects Inc.
Louisville
03.2016 - 12.2024
  • - Assisted customers, resolved issues, and handled inquiries efficiently.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Processed returns of defective merchandise as required.
  • Received and tracked incoming inventory shipments.
  • Transported goods to designated areas within the warehouse facility.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Followed established guidelines for picking orders accurately.
  • Maintained accurate inventory records using computerized tracking systems.

Education

High School Diploma -

Skills

  • - Excellent communication and interpersonal skills
  • - Proficient in technology and software
  • - Strong problem-solving abilities
  • - Certified in CPR
  • - Great team player with experience in sports, demonstrating the ability to work well with others and listen effectively
  • - Strong leadership skills
  • - Effective time management
  • - Adaptable to any workplace
  • - High attention to detail
  • Shipping logistics
  • Order picking
  • Communication skills
  • Shipping and receiving
  • Equipment maintenance

Accomplishments

  • - Employee of the Month
  • - Improved customer satisfaction by 15% in previous customer service role.
  • - Successfully resolved numerous customer issues, contributing to a positive work environment.

Timeline

Customer Representative

Danone
04.2020 - 12.2024

Security Role

Christian International Church
01.2019 - 02.2025

Customer

Ground Effects Inc.
03.2016 - 12.2024

High School Diploma -

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Daniel Rubanguka