A strong work ethic and proven ability to maintain order and safety, honed as an Unarmed Security Guard at Silica Glass. Skilled in conflict resolution and team leadership, I excel in fostering collaboration and ensuring compliance with safety protocols, contributing to a secure and efficient environment.
Overview
19
19
years of professional experience
Work History
Program Clerk
State Of California
12.2023 - 12.2024
Prepared detailed reports for management regarding participant progress or feedback.
Coordinated meetings and functions for the program team, promoting collaboration among staff members.
taking detailed notes during personnel meetings.
Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
keeping order in public spaces.
light custodial and janitorial duties.
typing and filing grievances
informing inmates of new procedures and polilcies discussed during meetings.
working with custody staff and inkates equally to uphold order and stability.
Building Porter
State of California
04.2022 - 12.2023
Cleaned and organized building areas as required.
Completed sweeping, mopping, and window-cleaning.
Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Sanitized high-traffic areas and equipment with approved cleaning supplies.
Reduced maintenance costs by proactively identifying small repair issues before they escalated into larger problems.
Lead Technician
National Builders Services
01.2009 - 01.2013
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Monitored and enforced safety measures to mitigate hazards.
Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Adhered to established policies and standards to safely complete projects.
Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Managed team performance by training, mentoring, disciplining, and motivating employees.
Unarmed Security Guard
Silica Glass
03.2006 - 02.2008
Completed full building and grounds patrols to spot and investigate concerns.
Assisted visitors and customers to provide directions, answer questions and meet requests.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Education
High School Diploma -
Palmdale High School
Palmdale, CA
06-2000
Skills
Maintaining order
Property patrol
Traffic control
D
Maintaining confidentiality
Teamwork
Teamwork and collaboration
Physical stamina
Surveillance
Team leadership
Schedule coordination
Pattern recognition
Coaching and mentoring
Theft prevention
Ground patrol
Active listening
Punctuality
Patrolling
De-escalation techniques
Professional demeanor
Strong work ethic
Customer service
Problem-solving
Heavy lifting
Reliability and punctuality
Inventory maintenance
Timeline
Program Clerk
State Of California
12.2023 - 12.2024
Building Porter
State of California
04.2022 - 12.2023
Lead Technician
National Builders Services
01.2009 - 01.2013
Unarmed Security Guard
Silica Glass
03.2006 - 02.2008
High School Diploma -
Palmdale High School
Similar Profiles
Amber PitcherAmber Pitcher
IHSS Caregiver at State of CaliforniaIHSS Caregiver at State of California