Daniel Rucinski
Chassell,MI
Summary
Dynamic Network Technician with proven expertise at Networks906 in hardware installation and network troubleshooting. Enhanced system reliability through effective diagnostics and user training, while optimizing wireless networking solutions. Recognized for exceptional customer service and collaboration skills, driving successful project implementations and improving overall network performance.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Network Technician
Networks906
- Installed and configured network hardware and software for optimal performance.
- Monitored network traffic to identify issues and ensure system reliability.
- Assisted in troubleshooting and resolving connectivity problems efficiently.
- Documented network configurations and updates for future reference.
- Collaborated with team members to implement network security protocols effectively.
- Provided technical support to staff, enhancing user experience with network services.
- Conducted routine maintenance checks to uphold system integrity and performance standards.
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Ran cabling and installed data drops for new node installations.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Worked with outside vendors for fiber installations and service.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Troubleshot hardware and software to determine and rectify network problems.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Performed necessary maintenance to support network availability.
- Dressed and installed fiber cabling and hardware.
- Provided exceptional customer service by promptly addressing user concerns and technical issues.
- Optimized wireless networks through strategic access point placement, enhancing connectivity throughout the facility.
Foreman
J.J.s Masonry
04.2020 - 05.2023
- Supervised daily masonry operations, ensuring adherence to safety protocols and quality standards.
- Coordinated project schedules and allocated resources to optimize workflow efficiency.
- Trained and mentored junior team members on masonry techniques and equipment usage.
- Implemented process improvements, reducing material waste and enhancing productivity.
- Inspected completed work for compliance with specifications, addressing discrepancies promptly.
- Collaborated with project managers to assess job progress and address potential issues.
- Managed inventory of materials, ensuring timely availability for ongoing projects.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Reviewed project details to specify correct materials and equipment for job sites.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Improved client satisfaction with meticulous oversight of project requirements and quality standards.
- Maintained high levels of workforce morale and engagement, organizing team-building activities and providing regular feedback.
- Achieved deadlines consistently, planning resources effectively and adjusting priorities as needed.
Cable Installation Technician
Aero Communications
2015 - 2020
- Installed and tested cable systems to ensure optimal performance.
- Assisted in troubleshooting service issues, enhancing customer satisfaction.
- Collaborated with team members to complete installations efficiently.
- Followed safety protocols while working in diverse environments.
- Documented installation processes and completed service reports accurately.
- Maintained tools and equipment for reliable operation and longevity.
- Provided technical support to customers during installation procedures.
- Trained new technicians on installation techniques and safety standards.
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
- Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
- Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
- Repaired and updated equipment to conform to company-wide standards.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
- Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
- Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
- Ensured prompt resolution of any post-installation issues by following up with customers after service completion to confirm satisfaction levels were met or exceeded expectations.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly.
- Increased customer loyalty through excellent communication skills, timely arrivals for appointments, and respectful treatment of clients'' property.
- Optimized installation routes using GPS technology to minimize travel time between jobs while maintaining adherence to appointment schedules.
- Maintained strong relationships with local building management teams to facilitate seamless access for cable installations and repairs.
- Provided exceptional customer support by answering inquiries about billing, channel availability, and system upgrades in a knowledgeable manner.
- Conducted thorough site surveys before installations to identify potential challenges or hazards that could affect project success or safety.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
Automotive Technician
Heritage Motors
2000 - 2003
- Diagnosed and repaired automotive systems to ensure optimal vehicle performance.
- Conducted routine maintenance, including oil changes and tire rotations, enhancing vehicle longevity.
- Utilized diagnostic tools to identify issues efficiently, reducing repair time.
- Collaborated with team members to streamline workflow and improve service delivery.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Automotive Technician
Northern Automotive and Electric
1995 - 2001
- Implemented quality control measures, ensuring compliance with industry standards in repairs.
- Managed inventory of automotive parts, ensuring availability for timely service completion.
- Developed preventative maintenance schedules for vehicles to minimize breakdowns and enhance reliability.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Utilized diagnostic tools to identify issues efficiently, reducing repair time.
Education
GED - Swimming
Marquette Senior High School
Marquette, MI2009
Skills
- Hardware installation
- Network configuration
- Network troubleshooting
- Wireless networking
- Cabling infrastructure
- Switches and routers
- Network security
- Networking hardware installation
- VoIP systems
- User training
- Mobile device management
- Fault tracing
- Cable termination
- Telephone technical support
- Switch installation
- Network installation
- Diagnostic testing
Certification
Mechanics License
State of Michigan
M-234966
Timeline
Foreman
J.J.s Masonry
04.2020 - 05.2023
Network Technician
Networks906
Cable Installation Technician
Aero Communications
2015 - 2020
Automotive Technician
Heritage Motors
2000 - 2003
Automotive Technician
Northern Automotive and Electric
1995 - 2001
GED - Swimming
Marquette Senior High School