DANIEL RUCKER

• - Led teams of up to 35 employees, ensuring compliance with company standards and consistently meeting or exceeding sales goals.
• - Managed daily operations including cash handling, inventory control, scheduling, and team meetings focused on sales performance and customer service.
• - Recruited, trained, and mentored team members, cultivating a performance-driven culture with a focus on personal and professional growth.
• - Analyzed sales data to drive merchandising decisions and improve profitability and customer engagement.
• - Implemented customer loyalty strategies to enhance retention and boost sales performance.
• - Maintained visual standards through effective merchandising and regular floor resets.

Major Projects: JD Polaris Mall Start-Up 2017

• Exceeded sales goals by 15%+ annually since 2017 by help leading one of the region’s highest-volume stores.
• Improved inventory accuracy and reduced shrink by over 20% through operational discipline and team accountability.
• Increased revenue and customer retention by building strong teams and leading strategic training initiatives.
• Maintained high-performance standards across large teams through staffing, compliance, and process controls.
• Ensured store compliance for international corporate visits/audits through operational readiness and visual execution

• - Supported water mitigation and property restoration efforts in emergency response scenarios.
• - Managed content manipulation and cleanup logistics, ensuring client property was handled with care.

Projects and Awards: 100% client complete restoration rate and 99% satisfaction rate from 2016-2020

• Supported team lead in executing water mitigation for flood-damaged residential and commercial properties.
• Relocated, cleaned, and organized personal and structural contents to assist in efficient restoration efforts.
• Communicated clearly and empathetically with homeowners to explain processes and establish trust.
• Followed strict safety protocols and operated industry-standard equipment to meet compliance requirements.
• Adapted to changing site conditions and job scopes to streamline workflow and support overall team productivity.

• - Managed customer transactions and prepared food orders with accuracy and efficiency.
• - Contributed to a clean and well-organized kitchen and front-of-house environment.

• - Delivered quality customer service in a fast-paced environment.
• - Assisted in food preparation, cashier operations, and overall restaurant maintenance.