Daniel Rudolph
Black River Falls,WI
Summary
Proactive Sales Consultant with extensive experience in consultative sales techniques and customer relationship management. Skilled in identifying customer needs, providing tailored recommendations, and increasing sales revenue through lead generation and follow-up. Strong ability to resolve issues quickly, maintain compliance, and support a positive work environment. Knowledge of Lot Management and Vauto.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Morries Automotive Group
06.2016 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Maximized customer retention by resolving issues quickly.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Account Specialist
Fastenal Co
04.2010 - 05.2016
- Set up new customer accounts and updated existing profiles with latest information.
- Adhered to standards of quality and service as well as all compliance requirements.
- Ensured compliance with industry regulations by diligently reviewing account documentation and transactions.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Prepared and submitted timely invoices, statements and payment reminders for customers.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
No Degree - General Studies
University of Wisconsin-Platteville
Platteville, WiHigh School Diploma -
Tomah Senior High School
Tomah Wi06-2004
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Closing Techniques
- Consultative Sales
- Sales funnel management
- Customer Service
- Customer Relationship Building
- Customer Retention
- Snow Removal for the lot
Timeline
Sales Consultant
Morries Automotive Group
06.2016 - Current
Account Specialist
Fastenal Co
04.2010 - 05.2016
No Degree - General Studies
University of Wisconsin-Platteville
High School Diploma -
Tomah Senior High School
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