Daniel Ruffo
Sanger,TX
Summary
Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions. Highly experienced in all aspects and positions in the body shop, two years Insurance experienced and I have a strong mechanical background with 3 years of experience as a service manager. I have a total of 46 years of hands on experience at body and paint.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Big Rig Collision Center
Santa Fe Springs, CA
05.2015 - 04.2024
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Established pricing models that balanced competitiveness with profitability goals.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Provided leadership support for team members through coaching and mentorship programs.
- Resolved conflicts between employees in a professional manner.
- Created marketing strategies to drive revenue and increase brand visibility.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Developed business plan and budget to maximize profitability.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Optimized operational processes using technology solutions such as cloud computing or automation systems.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Education
Cerritos High School
Cerritos, CASkills
- Operations Management
- Budget Development
- Mechanical recoveries
- Personnel Management
- Operational Reporting
- Financial Planning
- Operations Oversight
- Finance management
- Strategic Planning
- Hiring
- Payroll Processing
- Documentation And Reporting
- Negotiation
- Staff Training and Development
- Fiberglass repair
- Damage Assessment
- Project Planning
- Training and mentoring
- Excellent Communication
- Organizational Skills
- Problem-solving aptitude
- Color Matching
- Problem-solving abilities
- Continuous Improvement
References
References available upon request.
Timeline
Owner/Operator
Big Rig Collision Center
05.2015 - 04.2024
Cerritos High School