Daniel Ruiz
Quality Control Manager
Dallas,TX
Summary
Dynamic Quality Control Manager with a proven track record at HBI International, enhancing customer satisfaction through effective quality processes and preventive actions. Skilled in operational excellence and root cause analysis, I foster cross-functional collaboration to drive continuous improvement and deliver exceptional results in product quality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Control Manager
HBI International
01.2016 - 06.2023
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Courier
B2B Delivery
01.2013 - 02.2016
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Reverse Osmosis Technician, Warehouse Manager
Aqua Chill
01.2004 - 01.2013
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
No Degree - Secondary Education, Music Education
Northern Arizona University
Flagstaff, AZ08-1999
GED -
Metro Tech
Phoenix, AZ08-1995
Skills
- Preventive actions
- Customer satisfaction
- Quality processes
- Operational excellence
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Certification
Forklift Certified
- CQM - Certified Quality Manager
Timeline
Quality Control Manager
HBI International
01.2016 - 06.2023
Courier
B2B Delivery
01.2013 - 02.2016
Reverse Osmosis Technician, Warehouse Manager
Aqua Chill
01.2004 - 01.2013
No Degree - Secondary Education, Music Education
Northern Arizona University
GED -
Metro Tech
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