Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
3
3
years of professional experience
Work History
Financial Service Coordinator
Alpha Supported Living Services
07.2022 - Current
Provide financial services that meet client needs and promote increased financial competence
Maintain accurate and organized financial files for each client
Manage and account for petty cash funds
Develop and maintain professional working relationships with clients, their families, and friends, DDA Case Management and other service providers
Oversee development and implementation of initial orientation and ongoing training for client financial management team
Assist Financial Operations Manager with quality assurance oversight of client financial operations and recordkeeping
Developed and maintained database of records to facilitate smooth transactions for financial processes.
Compiled and sorted documents, such as invoices and checks and substantiated business transactions.
Cashier
Chartwells Higher Education
02.2022 - 06.2022
Performs sales transactions in timely fashion
Makes change, accepts declining balance cards and other acceptable forms of payment, issues receipts to customers
Interacts with customers and resolves customer complaints in friendly, service-oriented manner
Keeps pastry case stocked
Ensures compliance with company service standards and inventory and cash control procedures
Ensures compliance with all sanitation, SERV Safe and safety requirements
Performs other duties as assigned.
Helped customers complete purchases, locate items and join reward programs
Direct Sales Rep
Juhudi Kilimo Microfinance
02.2021 - 08.2021
Manage selling of various loans products in professional manner
Monitor all customer queries and ensure timely response to all issues
Coordinate with customers and provide various company plans and services and detailed
Gather feedback from customers on products and services to inform improvement decisions
Identifying business prospects through cold calling and pitching
Generate new business leads through new or existing networks in market
Updating and expanding sales pipeline.
Met customers in homes and businesses to discuss and demonstrate products.
Met customers in homes and businesses to discuss and demonstrate products
Assistant Loan Officer
Platinum Credit Nakuru
04.2020 - 02.2021
Present and sell company products and services to potential clients
Establish and maintain client relationships
Respond to and follow up sales inquiries using appropriate methods
Develop and maintain current product knowledge
Communicate new product and service opportunities and provide feedback gathered through field activity to appropriate company staff.
Reviewed and validated details of loan applications and closing documentation.
Growth Relationship Officer
ECLOF
09.2019 - 12.2019
Implement credit policies and procedures to clients
Facilitating formation and recruitment of solidarity groups and SMEs clients
Facilitating groups training to ensure understanding and adherence to ECLOF Kenya's lending policies and procedures
Carrying out appraisal of all loan applications and ensuring timely disbursement and recovery of loans within set benchmarks
Manage outstanding loan portfolio and Loan Guarantee portfolio according to set benchmarks from time to time
Monitored, followed-up and escalated cases to meet customer response commitments.
Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
Credit Officer
County Government of Uasin Gishu
01.2019 - 08.2019
Performing loan appraisal and processing
On all loan applicants before vetting
Training and providing advisory services for county funded cooperatives societies
Supporting Loan evaluation and recommendation process in fund
Preparing status report and other periodic reports to fund management.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Education
M.D. - Finance Candidate
Seattle University
Seattle, WA
03.2023
Bachelor of Business Management Accounting - Accounting
University of Eldoret
Eldoret Kenya
11.2018
Skills
Communication skills,
Credit analysis
Financial reporting
Balance Reconciliation
Business Controls
Bank Reconciliation
Documentation and record keeping
Credit auditing
Marketing and sales analysis
Cost Evaluation
Price Analysis
Languages
English
Full Professional
Timeline
Financial Service Coordinator
Alpha Supported Living Services
07.2022 - Current
Cashier
Chartwells Higher Education
02.2022 - 06.2022
Direct Sales Rep
Juhudi Kilimo Microfinance
02.2021 - 08.2021
Assistant Loan Officer
Platinum Credit Nakuru
04.2020 - 02.2021
Growth Relationship Officer
ECLOF
09.2019 - 12.2019
Credit Officer
County Government of Uasin Gishu
01.2019 - 08.2019
M.D. - Finance Candidate
Seattle University
Bachelor of Business Management Accounting - Accounting