Daniel Sadykov
Forest Hills,NY
Summary
Dedicated Customer Success Associate with strong communication and problem-solving skills. Experienced in supporting students and maintaining accurate records to enhance their college experience.
Overview
2
2
years of professional experience
Work History
Customer Success Associate
Employee
Queens, New York
03.2016 - 01.2018
- As a Customer Success Associate at a college, I supported students by answering questions, providing information about college services and programs, and helping resolve issues in a professional and timely manner. I communicated with students, staff, and other departments to make sure students received the assistance they needed. I helped maintain accurate records, followed up with students regarding their concerns, and used Microsoft Word, Excel, and PowerPoint to organize information and complete administrative tasks. I focused on providing excellent customer service, building positive relationships with students, and helping create a welcoming and supportive college environment.
- Responded to student inquiries regarding college services
- Help students use the software
- Respond to emails
- Help solve students' problems
- Keep track of students' information
- Build good relationships with students
Skills
- Good communication
- Customer service skills
- Organization
- Problem-solving
- Basic computer skills
- Microsoft Word, Excel, and PowerPoint
Timeline
Customer Success Associate
Employee
03.2016 - 01.2018