Daniel Salais
Charlotte,United States
Summary
Highly motivated and result oriented individual looking to leverage my exceptional attention to detail, strong communication, and analytical skills to excel in a Compliance Analyst role. With a proven track record of exceeding client and company expectations, and a dedication for fostering long-term partnerships, I aim to contribute to the growth and success of the organization while continuously supporting commitment to excellence and integrity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Carrier Account Manager
Spot Freight
01.2023 - Current
- Identified and evaluated transportation carriers based on criteria such as service quality, reliability, capacity, and pricing
- Building and maintaining strong relationships with carriers to foster long-term partnerships as a book of business and secure capacity during high-demand periods
- Negotiated freight rates and service agreements to secure favorable terms of the company
- Managing transportation costs and seeking cost-saving opportunities through optimization, consolidation and negotiation
- Tracked carrier performance metrics, including on-time delivery, transit times, service quality while also addressing issues promptly
- Serving as a point of contact between carriers and customers, addressing inquiries, concerns, and ensuring overall smooth communication
- Handling any disputes, claims, or issues related to carrier services and working to find mutually beneficial solutions
- Analyzing transportation data and trends to make informed decisions, identify opportunities, and report on key performance indicators
- Identifying potential risks in the supply chain and implementing strategies to mitigate them
- Managing the documentation related to carrier agreements, shipping contracts, and regulatory compliance
- Ensuring that customers receive their shipments on time and in good condition, striving to meet or exceed customer expectations.
Manager
Middleton Bartending LLC
08.2021 - 01.2023
- Handled the setup, service, and daily operations at various events to include corporate, community and special occasions
- Established positive rapport with customers, up-sold products, and built a loyal clientele
- Met with clients to discuss event requirements, including the types of drinks and services they need, and providing recommendations based on their preferences and budget
- Collaboration with clients to plan beverage menus, quantities and arrange logistics for bartending service at events
- Training and and supervising bartenders and staff to ensure they are skilled, professional, and capable of delivering service excellence
- Created work schedules for bartenders and staff to ensure adequate coverage
- Handled any issues that may arise during events, such as customer complaints or staffing issues
- Established relationships with suppliers and negotiated pricing to ensure cost-effective procurement on beverages and supplies
- Managed and sourced inventory, including beverages, equipment, and other supplies to meet standards for various events
- Implemented quality control measures to ensure that drinks were prepared consistently, client expectations were met , and adhere to legal regulations.
Warehouse Associate
PROHELP SERVICES
05.2021 - 08.2021
- Kept track of inventory, including house hold goods and furniture, and ensuring accurate records of items stored in the warehouse
- Safely and efficiently loaded and unloaded items onto and off of moving trucks using proper technique and equipment to prevent any damages
- Organized the warehouse in an orderly manner to maximize space and facilitate easy access to all items
- Collaborated with other warehouse associates and movers to ensure efficient operations and safety
- Interacted with customers when items are being received or delivered, providing excellent customer service, and addressing any questions or concerns
- Addressed any issues during the moving and warehousing process, such as damaged items or logistical challenges.
Porter/Dispatcher
McDaniels Subaru of Columbia
05.2019 - 08.2019
- Greeted customers and gathered information from vehicle owners for service advisors
- Coordinated and shuttled customers to designated locations while cars were being serviced or repaired
- Responded to complaints and assisted customers with auto service-related inquiries
- Participated in repair inspection by performing test drives and maintenance tasks
- Kept track of dealership's vehicle inventory including checking in new arrivals and removing sold or traded vehicles
- Conducted routine vehicle inspections to check for damages, cleanliness, and proper functionality
- Provided shuttle services for customers who needed transportation while their vehicle was being serviced
- Ensured that all necessary paperwork, such as vehicle documentation, is available and organized for each vehicle.
Cook/Bartender
Brooklyn Style Pizza
01.2017 - 05.2019
- Provided attentive and friendly customer service, taking orders, offering recommendations, and engaging with patrons to create an overall positive experience
- Prepared food before and during service hours while ensuring customer satisfaction
- Monitored cooking times to ensure food quality and safety
- Managed both food and alcohol inventory to ensure there was enough to meet customer demand
- Responsible for cleanliness of the bar area and kitchen of restaurant while following health and safety regulations
- Worked closely and collaborated with other kitchen staff to ensure smooth kitchen operations.
Mosquito Technician
Home Pest Control
05.2014 - 08.2016
- Conducted regular inspections and surveys to identify mosquito breeding sites
- Performed mosquito treatments on residences and businesses in a safely manner
- Responsible for maintaining detailed records of mosquito control activities, including the types of treatments used, locations, and effectiveness
- Took appropriate measures to minimize the impact of non-target organisms
- Performed administrative support activities including data entry for routine service calls
- Increased the yearly sales goals of Home Pest control plans and products to customers.
Education
Bachelor of Science - Business Management; Entrepreneurship
Clemson University
Clemson, SC08.2022
Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Customer Service
- Communication
- Cross-Team Collaboration
- Problem Solving
- Sales
- Inventory Management
- Customer Relationship Management (CRM)
Certification
- NIL Certification
- ServSafe Food Handler
- Pest Control Technician
Honors Awards
U.S. Lacrosse All-American
Timeline
Carrier Account Manager
Spot Freight
01.2023 - Current
Manager
Middleton Bartending LLC
08.2021 - 01.2023
Warehouse Associate
PROHELP SERVICES
05.2021 - 08.2021
Porter/Dispatcher
McDaniels Subaru of Columbia
05.2019 - 08.2019
Cook/Bartender
Brooklyn Style Pizza
01.2017 - 05.2019
Mosquito Technician
Home Pest Control
05.2014 - 08.2016
Bachelor of Science - Business Management; Entrepreneurship
Clemson University