Summary
Overview
Work History
Skills
Certification
References
Work Availability
Languages
Timeline

Daniel Saldana

Altadena,CA

Summary

Dedicated people leader with a focus on hiring top-notch sales associates and ensuring smooth, efficient, and highly successful store operations. Excels at organizing and effectively encouraging staff cooperation and productivity to meet and exceed objectives. Demonstrates natural leadership abilities and analytical problem-solving skills, with a proven track record of building successful teams and achieving management success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager Trainer

Starbucks
06.2018 - Current
  • Trained and developed over six new store managers, enhancing leadership skills and operational knowledge
  • Implemented best practices that resulted in a 22% increase in in-store performance metrics and improved employee retention
  • Collaborated with senior management to create training programs that addressed specific operational challenges and increased efficiency

Store Manager Trainer - Proxy Store Manager

Starbucks
01.2020 - 09.2024
  • Trained and mentored 12 new personnel hired to fulfill the Store Manager role.
  • Acted as the primary point of contact for store operations in the absence of the Store Manager, ensuring seamless business continuity
  • Conducted regular performance evaluations and coached team members to support career development and improve overall performance
  • Coached new managers through challenging situations involving employee relations or conflict resolution techniques.

Store Manager

Starbucks
06.2017 - 09.2024
  • Successfully managed daily operations for a high-volume retail store, generating $3 million
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Led a team of 30 employees, fostering a culture of collaboration and accountability that resulted in a 54% improvement in customer satisfaction scores
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Skills

  • Team Leadership & Development
  • Recruitment and hiring
  • Sales Strategy & Execution
  • Customer Relationship Management
  • Performance Analysis
  • Budgeting & Financial Management including P&L
  • Relationship building and management
  • Outstanding communication skills

Certification

  • Certified Retail Management Professional (CRMP)
  • Food Manager Certification

References

Available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager Trainer - Proxy Store Manager - Starbucks
01.2020 - 09.2024
Store Manager Trainer - Starbucks
06.2018 - Current
Store Manager - Starbucks
06.2017 - 09.2024

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Daniel Saldana